FRONT DESK RECEPTIONIST - 4pm -10pm

FRONT DESK RECEPTIONIST - 4pm -10pm

Job Details

Level

Entry

Job Location

YWCA Central Massachusetts - Worcester, MA

Position Type

Part Time

Education Level

High School

Salary Range

16.50 - $16.50 Hourly

Travel Percentage

None

Job Shift

Evenings

Job Category

Customer Service

Description

As a Receptionist, you will play a vital role in supporting the daily operations at the YWCA Central mass. This key role serves as the first point of contact for visitors, members, and staff creating a welcoming, professional environment while upholding and promoting the organization’s mission in every interaction.

Hours : Monday through Friday, 4 : 00pm - 10 : 00pm

RESPONSIBILITIES :

Manage all incoming calls, page staff, accepts and relays accurate and clearly defined messages

Greet and assist guests, members, and staff in a courteous and professional manner

Provides information on programs, workshops, membership, parking and other relevant procedures

Handle program and membership inquiries, closes sales, and relays all internal communications as necessary via intercom to the residents

Support general office operations and maintain confidentiality at all times

Serve as an essential employee, available to work during holidays or building closures

Qualifications

High School Diploma or equivalent

18 yrs or older

Computer literate, with working knowledge of Microsoft Office products

Detail-orientated, organized and self motivated.

Excellent communication, and interpersonal skills

Ability to prioritize and effectively multi-task in a fast-paced environment

Previous front desk, administrative, or customer service experience preferred