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Room Attendant

Room Attendant

Beemok HospitalityCharleston, SC, US
30+ days ago
Job type
  • Full-time
Job description

Room Attendant

The primary role of the Room Attendant is to maintain a clean, sanitary, comfortable environment for hotel guests. This includes cleaning guest rooms, replenishing amenities, and reporting maintenance issues.

Duties & Responsibilities :

  • Respond to all guest inquiries promptly.
  • Service an assigned number of guest rooms in the time allotted.
  • Follow all room cleaning procedures.
  • Maintain a clean, neat, and well-stocked supply cart.
  • Check all equipment before and after use to ensure good working conditions.
  • Remove In-Room Dining tables and trays from guest rooms.
  • Follow all safety procedures when using chemicals.
  • Dispose of all trash properly.
  • Handle all dirty linen.
  • Maintain confidentiality and security of all guests and general hotel information.
  • Assist in other areas as needed.

Required Skills & Experience :

  • Knowledge of front and back-of-house operations
  • Works well under pressure, multitasking, and is a team player.
  • Extreme attention to detail in all areas, organizational skills, and strategic thinking.
  • Excellent communication skills oral and written.
  • Excellent guest service skills.
  • Physical Requirements :

    The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job :

  • Must be able to lift equipment, supplies, etc. of at least 30 pounds.
  • Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
  • The role may require extended periods of time on your feet, especially during peak hotel hours or events.
  • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
  • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

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    Room Attendant • Charleston, SC, US

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