The network administrator will be responsible with installing, supporting, and maintaining servers or other computer and telephony systems, and planning for and responding to service outages and other problem with effective resolutions and in a timely manner. The network administrator will work closely with the other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to provide support for the Bank and Securities entities, which includes a Trading Floor. Will maintain configuration management and change control of network infrastructure. Other duties include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of Help Desk Group staff. The Network Administrator must demonstrate a blend of technical skills and responsibility.
Scope of Responsibility
Fiscal Responsibility
Makes recommendations concerning specification, purchasing, training and deployment of network, telecommunications and business hardware, software and services.
Employee Interaction
Interacts with other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to meet the network WAN / LAN and applications and communication requirements for BBVA NY.
Policy and Procedure Interpretation
Maintains confidentiality of workplace information according to the policies and procedures of BBVA NY. Operates within the guidelines established by BBVA NY policies and procedures. Participates in the development of IT policies and procedures manual, Disaster Recovery manual as well as all other necessary departmental required documentation.
Internal Clients / Contacts
Interacts with employees, programmers and consultants as needed to respond to the requirements for access to network resources. Requires the ability to work independently and with team members to coordinate tasks and resolve anomalies.
External Clients / Contacts
Interacts with other IT professionals in related organizations dealing with hardware, software, networking, and telecommunications technologies as needed to facilitate network communications between BBVA NY and those organizations. Interacts with vendor technical support personnel to resolve technical issues related to vendor hardware and software.
Physical Demands
This position is fast paced and requires the ability to deal with stress. Requires lifting and transporting of moderately heavy objects, such as computers and peripherals up to approximately 50 lbs, general mobility around an office and clinical environment required, also requires varied amounts of time standing, walking, bending, reaching, climbing and extensive sitting; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components for extended periods of time. Ability to occasional inspect cables in floors and ceilings.
Work Environment
RESPONSIBILITIES AND DUTIES
Ensuring that the network infrastructure is up and running.
Analyzing system logs and identifying potential issues with computer systems.
Introducing and integrating new technologies into existing data center environments.
Performing routine audits of systems and software.
Installing and configuring new hardware and software.
Adding, removing, or updating user account information, resetting passwords, etc.
Answering technical queries.
Responsibility for documenting the configuration of the system.
Troubleshooting any reported problems.
System performance tuning.
Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
Configuration management and change control of network infrastructure including routers, Catalyst switches, Packet Shapers, Firewalls and IDS / IPS..
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Monitor and test network performance and provide network performance statistics and reports.
SAMPLE SYSTEMS, SERVICES AND APPLICATIONS TO BE SUPPORTED
In addition to various In-House, Trading Floor and Internet Applications.
EXPERIENCE
SKILLS / ABILITIES
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
With respect to this position in our Houston Office, the expected base salary ranges from $90,000 to $105,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.