Front Desk Night Auditor

Job Description

This is a union position. The rate of pay for this role is $34.58 to $46.10 per hour.

Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Front Desk Night Auditor to join our team at West 57th. Don't miss out the chance to work in a wonderful environment!

The Night Auditor position is responsible for supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.

• Follows audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence.
• Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
• Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
• Generates housekeeping reports and prints folios departures.
• Compiles daily revenue reports and files work accordingly.
• Responsible for accurate management of cash funds and daily shift deposits.
• Assist with other Front Office duties.
• Calculates account balance at month-end and submits to accounting.
• Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
• Performs all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner.
• Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
• Assists with other departmental duties such as bell stand, answering phones, etc.
• Reports any unresolved problems with owners and guests to management.
• Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :

It would be helpful in this position for you to demonstrate the following capabilities and distinctions :