Guest Services Associate Lead, Los Angeles-Pico Union

Job Description

Job Description

POSITION TITLE : Guest Service Associate Lead

REPORTS TO : Operations Manager

LOCATION : Los Angeles, Ca

CLASSIFICATION : Non-Exempt

SALARY : $19.00 - $22.00 Hourly Rate

PERTINENT INFORMATION :

• Multiple shits Available :
• Saturday - Wednesday, 11 : 00PM-7 : 30AM
• Tuesday - Saturday, 11 : 00PM-7 : 30AM
• This position to be filled as soon as possible

Guest Services Associate

The Lead Overnight Guest Services Associate (GSA) is responsible for overseeing and supporting the overnight GSA team to ensure a safe, clean, and welcoming environment for guests. This leadership role requires effective delegation, clear communication, and proactive problem-solving. The Lead GSA serves as the overnight point of contact for operational needs, ensures compliance with policies and procedures, and collaborates across departments to maintain continuity of care and support.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Guest Service Associate Lead will :

Requirements

Physical Requirements

The duties as described will required frequent standing and walking. The employee will frequently bend / stoop, squat, reach above the shoulders, twist, and turn, kneel, and push / pull. The employee will frequently be required to lift / pull / push / move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.

Benefits

PROGRAMS

National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at : http : / / nationalhealthfoundation.org.