Senior Product Manager, Conversational AI - 12+ yrs - San Francisco, CA (Hybrid)

Overview

Senior Product Manager, Conversational AI - 12+ yrs - San Francisco, CA (Hybrid)

Job Description :

Senior Product / Project Manager to lead the implementation of cutting-edge Conversational AI and Voice-to-Text solutions. Must have a deep understanding of the full IT project lifecycle and proven success in delivering complex, customer-facing AI products.

Responsibilities

• Lead and manage all phases of the IT product lifecycle, from initial product research and planning through functional analysis, technical design, testing, deployment, and post-launch support.
• Drive the strategy and execution for the implementation of enterprise-level chatbot and voice-to-text applications, ensuring seamless integration with existing complex systems and technical architecture.
• Develop, maintain, and report on comprehensive project plans, including detailed schedules, timelines, roadmaps, and performance dashboards. Oversee resource, fiscal, and program allocations.
• Act as the primary interface between business stakeholders and technical teams (Architects, Engineering, QA, and Design).
• Translate high-level business requirements into clear, technical specifications and manage technical constraints and system integrations.
• Maintain excellent communication and alignment across all stakeholder groups, including Executives, External Vendors, Technical Teams, and End Users.
• Utilize tools such as JIRA, Azure DevOps, and ServiceNow for project tracking, issue resolution, and agile workflow management.
• Familiarity with Cloud-based Conversational AI platforms (e.g., AWS Lex, Google Dialogflow, Azure Bot Service).
• Experience with Agile methodologies (Scrum, SAFe).

Qualifications

Nice-to-have / Preferred

Location

San Francisco, CA (Hybrid)

Job Function

Industry

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