Credit and Collection Analyst

Overview :

We are seeking a detail-oriented and analytical Credit and Collections Analyst to join our team in a hybrid contingent role . The ideal candidate will play a key role in managing accounts receivable, analyzing customer financial data, and ensuring the timely collection of payments. This role offers an exciting opportunity to collaborate across departments, support strategic business decisions, and enhance operational efficiency.

Key Responsibilities :

• Manage accounts receivable portfolio by setting and executing collection priorities to achieve or exceed collection goals.
• Proactively communicate with customers via phone and email to resolve overdue payments and ensure timely collections.
• Record customer interactions and collection activity in SAP or other approved systems.
• Research and reconcile payment discrepancies and disputed invoices.
• Deliver complex or sensitive messages to customers while maintaining strong relationships.
• Manage daily order releases and escalate held orders per credit policy when necessary.
• Analyze customer financial data to assess creditworthiness, default risk, and exposure levels.
• Manually submit invoices through customer portals as required.
• Follow established credit and collection policies to ensure compliance with internal controls and audit standards.
• Escalate unresolved accounts to credit management or external collection agencies when appropriate.
• Build and maintain productive relationships with internal stakeholders across departments.
• Perform other credit and collection duties as assigned.

Qualifications :