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Sales & Creative Support Specialist Job at J&R Marketing in Smithfield

Sales & Creative Support Specialist Job at J&R Marketing in Smithfield

MediabistroSmithfield, RI, United States
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Overview

J&R Marketing is growing, and we’re looking for an energetic, creative, and highly organized Sales & Creative Support Specialist to join our team! This is a hybrid role combining graphic design skills with customer service and sales support — perfect for someone who thrives wearing multiple hats and wants variety in their day-to-day work.

You’ll be splitting your time between assisting clients in our showroom, by phone or email, and working on graphic design tasks such as mockups, proofs, and client-ready creative projects. This is an in-person role based at our office in Smithfield, RI.

What You’ll Do

Sales & Customer Service Responsibilities :

  • Greet and assist showroom walk-ins and clients picking up orders
  • Answer inbound calls and assist with client questions, product selections, and order updates
  • Help process sales orders and quotes, create invoices, and update our CRM
  • Provide exceptional customer service and follow-up, helping clients navigate our wide range of products and services
  • Maintain showroom organization and assist with general sales floor support

Creative / Graphic Design Responsibilities :

  • Create digital mock-ups and proofs for client approval (business cards, brochures, t-shirts, and more)
  • Prepare print-ready artwork, ensuring proper bleeds and file setup
  • Use Adobe Illustrator proficiently to produce high-quality designs
  • Support design production by assisting with ongoing design tasks and creative projects
  • Update client records in the CRM and leave clear notes for job tracking
  • Collaborate with the design team and sales team to meet deadlines and maintain quality standards

    • What We’re Looking For :

  • Proficiency in Adobe Illustrator (Photoshop and InDesign are a plus)
  • Strong design sense with the ability to work on both corporate and creative projects
  • Prior experience in customer service, sales support, or client-facing roles
  • Strong communication skills and a people-first attitude
  • Ability to multi-task and switch between sales and creative tasks seamlessly
  • Detail-oriented with strong organizational skills
  • Ability to follow up effectively and ensure customer satisfaction
  • Comfortable working in a fast-paced, team environment
  • Local to Rhode Island and able to work on-site in Smithfield, RI
  • Positive, can-do attitude and ready to grow with the team

    • Position Details

  • Part-time or full-time (20–40 hours per week, based on experience and availability)
  • On-site role at our Smithfield, RI office (no remote work)
  • Starting at $20 / hour, with potential for increases based on performance and skill progression
  • Growth opportunities into full-time Sales or Graphic Design positions as the business expands
  • Fast-paced, collaborative environment with a variety of creative and client-facing projects

    • Why Join J&R Marketing?

    This is a unique opportunity to join a growing creative agency and build a role that fits your strengths. You\'ll work directly with local businesses, contribute to exciting design projects, and be part of a fast-moving, friendly team. Whether you’re looking to grow your career in design or in sales, this role offers flexibility, variety, and room for advancement.

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    Sales Support Specialist • Smithfield, RI, United States