Business Development - Provider Onboarding Specialist

Who We Are

Mindful Support Services is a mental health organization dedicated to improving access to quality care by supporting independent therapy and psychiatric private practices. For over 14 years, we’ve provided administrative, operational, and business solutions to simplify credentialing, marketing, billing, and patient management for over 2,300 providers serving more than 32,000 patients weekly across 19 locations and via Telehealth.

We are guided by the principles of respect, authenticity, collaboration, and perseverance , and we instill these values into everything we do — from our provider partnerships to our internal team culture.

Position Summary

The Business Development – Provider Onboarding Specialist is the main point of contact for new clinicians signing on to Mindful Support Services. This role is central to ensuring a smooth, professional, and encouraging start for each provider as they transition into private practice partnership with us.

The Onboarding Specialist leads providers through each stage of the onboarding process — from starting a business, marketing themselves, to initial contract signing to practice readiness. This includes collecting and managing documentation, coaching and providing constructive feedback, establishing practice logistics, and helping providers feel confident and connected as they launch their practice.

This position requires a balance of organization, empathy, and drive. The ideal candidate enjoys building relationships, managing details, and motivating others to reach shared sales goals.

Key Responsibilities

Provider Experience & Engagement

• Build authentic relationships that support long-term provider success.
• Motivate and educate providers on early-stage private practice management fundamentals.
• Identify disengaged or stalled providers and recommend re-engagement strategies.
• Collect feedback to improve onboarding processes and provider satisfaction.
• Highlight community events, trainings, and consultation opportunities to foster engagement.

Provider Onboarding

Collaboration & Reporting

Requirements

Qualifications

Core Competencies

Benefits

Compensation and Benefits

Additional Information