IT Senior Manager - API Office

IT Senior Manager - API Office at Enterprise Holdings summary :

The IT Senior Manager - API Office leads a team responsible for managing the API Marketplace, setting API standards, governance, and strategy to support internal and external consumers. They play a key role in advancing the organization's API-first approach and are instrumental in implementing event-driven architecture solutions. This leadership position involves collaborating across IT departments, driving strategic initiatives for the Developer Services department, and managing people development and performance activities.

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers the opportunity to work fully remote within the United States (except for Alaska and / or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours #LI-REMOTE

Responsibilities

As an IT Senior Manager in the API Office , you will lead a team of solution architects and product managers that are responsible for the API Marketplace used by both internal and external consumers, setting organizational standards and providing API guidance to IT. The API Office is a consumer store front to IT, offering key API services such as governance, API strategy, standards, reporting, and API consumer tooling. You will collaborate with senior IT leaders and on IT projects that support and advance the way we do business. You will collaborate closely with both API providers and consumers, helping to promote an API First mindset across IT and supporting IT initiatives as it relates to our API Strategy. This is an excellent opportunity to utilize your strong leadership and communication skills.

The API Office, in collaboration with our platform partners, is preparing to implement an event driven architecture solution for Enterprise Mobility. The IT Senior Manager will serve a pivotal role on this initiative by leading the project team through delivery and addressing issues and risks as they are encountered. Engagement with application development and infrastructure technology teams will be critical to navigate the complexities of a new platform implementation and the development of key eventing solutions.

Beyond the API Office, the IT Senior Manager will have an opportunity to partner with senior leaders to provide strategic thought leadership and process implementation as we determine the organizational strategy of the new Developer Services department. Developer Services consists of both the API Office and Cloud Office and are in the early phases of a new and evolving department. This position is also responsible for people management activities including career planning / support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews.

This is your opportunity to play a pivotal role in implementing event-driven architecture and driving the strategic evolution of the Developer Services department. Leverage your existing expertise and leadership skills to make a lasting impact in a dynamic and innovative environment!

Required Skills and Abilities

• Excellent relationship building skills
• Superb communication skills - both written and verbal designed to engage an audience across a broad range of technical expertise and / or business acumen
• High degree of collaboration skills; works well with others as it relates to generating ideas
• Must be able to demonstrate people development experience at various levels that leads to successful career development and high performing teams
• Proven transformational leadership capabilities with the ability to establish and maintain solid working relationships across infrastructure and solution teams
• Self-starter, with proven success executing complex projects and programs that span multiple applications and areas
• Proven product mindset that focuses on customer value, prioritizing continuous evolution, data-driven decisions, and customer delight
• Experience with Agile development methodologies and tools, and practical experience implementing applications through the SDLC and release
• Proficient knowledge of project management concepts, from planning and inception, through implementation and support
• Must demonstrate success in tactical and strategic execution as well as escalation awareness
• Proven ability to identify, develop, communicate, and implement standards and procedures that support department objectives
• Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customers

Equal Opportunity Employer / Disability / Veterans

Qualifications

Required :

Preferred :

Keywords :

API Management, Event Driven Architecture, IT Leadership, Enterprise Mobility, Software Development Lifecycle, API Governance, Cloud Services, Agile Methodologies, Team Management, API Strategy