Customer Service Representative

Job Description

Job Description

Join the dedicated team at Allstate - Robert Scarpaci as a Customer Service Representative in Tacoma, Washington. We are a thriving company committed to providing exceptional service to our valued clients. If you are passionate about delivering a positive customer experience and thrive in an engaging environment, this opportunity is tailor-made for you. Located in the heart of Tacoma, our office is a hub of positive energy and collaboration, where every team member is valued and encouraged to grow. Embrace this chance to be part of a company that prioritizes excellence and teamwork. As a vital point of contact for our customers, you will play a crucial role in building and maintaining strong client relationships. We're excited to welcome someone who is eager to contribute to our success!

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

Meet new business production goals and objectives as established.

Develop insurance quotes, make sales presentations, and close sales.

Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Requirements

A Property & Casualty insurance license is required.

Possess an upbeat, positive and enthusiastic attitude.

Must be highly self-motivated.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

Commitment to excellence, willingness to work hard, and willingness to go the extra mile.