Laura's House Donation Center Associate

Job Description

Job Description

Join One of Orange County's Best Places to Work!

Voted Best Places to Work by Orange County Business Journal - 2019

At Laura's House , we don't just offer jobs-we offer purpose. Be part of a compassionate, mission-driven team making a real difference in the lives of domestic violence survivors and their families.

Position : Donations Center Associate

Department : Donation Center

Status : Non-Exempt - Full Time 32 hours per week

Reports to : Facilities Director

About the Role

As the Donation Center Associate , you'll play a key role in keeping our donation center running smoothly and efficiently. You'll oversee daily operations, ensure high-quality donation processing, and lead a dynamic team of volunteers-all while supporting the mission of Laura's House to create positive change in our community.

You'll take the lead on sorting and distributing donations, coordinating shipments, all aspects of the donation center processing and ensure that every donor and volunteer has a meaningful and rewarding experience. You will engage volunteers and create a dynamic and positive experience to ensure their continued support.

What You'll Do

Donation Processing & Quality Control :

• Oversee intake, sorting, and quality inspection and control of all donations.
• Prepare and track items for resale, shelter, or administrative use.
• Maintain accurate records of donation flow, KPIs, and inventory.
• Ensure all merchandise is handled and stored safely.
• Load bags / shipments into the truck and pods.

Operations & Volunteer Leadership :

Shipment & Logistics :

Customer Service :

What we are looking for :

Requirements :

Physical Demands :

Top of Form

Culture & Values :

Why Join Laura's House?

At Laura's House, every item processed and every volunteer trained helps transform lives. Join a compassionate, high-energy team where your leadership directly supports families rebuilding hope and independence.