Member Service Representative

Overview

Member Service Representative at TruMark Financial Credit Union. Location : Jenkintown Branch – 600 Old York Road, Jenkintown, PA 19046. Employment Type : Full-Time. FLSA Status : Non-Exempt.

What You'll Do

• Provide exceptional customer service : Assist members with their financial needs and answer inquiries about products and services.
• Process transactions accurately : Handle deposits, withdrawals, and payments while ensuring compliance with policies and procedures.
• Cross-sell products and services : Educate members on TruMark's offerings and recommend solutions that meet their financial goals.
• Resolve member issues : Address concerns and find effective resolutions in a timely and professional manner.
• Maintain operational excellence : Ensure cash drawers are balanced, transactions are completed efficiently, and records are kept organized.

What You Bring To The Table

What To Expect After You Apply

We strive to keep you informed throughout the process and appreciate your time and effort.

Ready to Apply?

If you're excited about joining a supportive and mission-driven team, apply now and start your journey with TruMark Financial!

Equal Opportunity Employer

TruMark Financial Credit Union is an equal-opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability.

This job description is not an employment contract or guarantee of employment. TruMark Financial Credit Union maintains an at-will employment relationship. The organization reserves the right to modify duties or job descriptions at any time.

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