Customer Care Representative

A company is looking for a Rep 2, Customer Care.

Key Responsibilities

Verify and document new patient insurance coverage and coordinate costs for supplies

Contact insurance carriers to request prior authorizations and reverify existing patient insurance coverage

Communicate with patients regarding insurance benefits and collaborate with internal teams on insurance eligibility

Required Qualifications

High School Diploma or GED

1+ years of experience in the medical industry or call center / customer service

Ability to interpret medical publications and procedures