Audit Support Specialist

Job Title : Audit Support Specialist

Location : Fully Remote (U.S.)

Shift : Monday-Friday, 8 : 00 AM-5 : 00 PM EST

Pay Rate : $21 / hour (paid weekly)

Start Date : December 1, 2025 (Tentative)

Job Summary

As an Audit Support Specialist, you will assist customers with third-party CMS and PBM audits. This role requires a strong background in pharmacy operations or PBM auditing, excellent communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment. You will serve as a trusted liaison, ensuring audit processes are handled accurately, efficiently, and in compliance with regulatory standards.

Key Responsibilities

• Respond to customer inquiries in a timely and professional manner via phone, email, or fax.
• Support audit processes by updating and maintaining internal databases with accurate information.
• Identify customer needs and provide guidance on audit-related requirements and system features.
• Perform data entry tasks with high attention to detail and accuracy.
• Collaborate with internal and external teams to ensure smooth and compliant audit operations.
• Utilize Microsoft Excel tools (sorting, filtering, VLOOKUP) to manage and analyze audit data.
• Adhere to HIPAA privacy guidelines and maintain strict confidentiality of sensitive information.

Qualifications

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