SALES CONSULTANT

CarMax
Scottsdale, AZ, United States
Full-time

6161 - Scottsdale - 15350 North Hayden Road, Scottsdale, Arizona, 85260

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process.

While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars.

Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
  • Perform various administrative duties, including, but not limited to : printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and / or titling, auditing completed paperwork, cash / payment management
  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions.

To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential.

You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders.

We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills
  • Display confidence in self, the product and CarMax
  • Ability to build and maintain strong relationships
  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
  • Balance the needs of the Customer and the business when making decisions
  • Seek to fully understand and meet Customer needs
  • Create win-win solutions to Customer issues
  • Get work done well, on time and follow the right process
  • Drive work processes and pay close attention to detail
  • Perform multiple duties in a high energy, fast-paced working environment
  • Read, interpret and transcribe data in order to maintain accurate records
  • Lift objects that weigh as much as 25 lbs.

Education and / or Experience

  • High School Diploma, or equivalent
  • Sales and customer service experience, in an area such as retail, preferred
  • Valid Drivers License
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.

This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.

We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

1 day ago
Related jobs
Promoted
VirtualVocations
Tempe, Arizona

A company is looking for a Sales Operations Consultant to drive revenue growth through improved sales processes and analytics. ...

Promoted
GoWireless, Inc.
Chandler, Arizona

Retail Wireless Sales Consultant**. Responsible for meeting current sales metrics Responsible for adhering to all sales processes and procedures as established by region and by Corporate. Job Category****:** Retail Sales **Requisition Number****:** RETAI018195 Showing 1 location ...

Promoted
VirtualVocations
Tempe, Arizona

A company is looking for a Senior Technical Pre-Sales Consultant - Enterprise Reporting & Analytics. ...

Promoted
Camelbacksubaru
Phoenix, Arizona

SALES CONSULTANT JOB DESCRIPTION:**. Working as a key member of our team, the Sales Consultant is a well-informed adviser who is extremely knowledgeable on vehicle selection, performance, accessories, efficiencies, safety, features and functions, and financing options associated with our new and use...

The Tran Agency - Reginald Freeman
Mesa, Arizona

The Reginald Freeman Agency, proudly partnered with Symmetry Financial Group is actively looking for motivated individuals to mentor for insurance sales consultant positions. We will  train  you to be  successful  in our industry through online training from the industry’s ...

CarMax
Phoenix, Arizona

That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primar...

SFG Spivey
Scottsdale, Arizona
Remote

Overview: We are seeking a highly motivated and results-driven Life Insurance Sales Representative, who would like to make $45000-$175000, to join our dynamic team. As a Commission-Only Life Insurance Sales Representative, you will be responsible for promoting and selling life insurance policies to ...

Solar Pros
Mesa, Arizona

Solar Sales Consultant (Entry Level to Experienced). Specializing in residential installation across the US and Puerto Rico, we have built a robust, nationwide lead generation program to allow for a smooth transition into solar for newcomers and a lucrative position for salespeople whose skillsets l...

Gpac
Scottsdale, Arizona

We are one of the top National Commercial Signage Company and we are looking to add a Sales Team Member. We want a salesman who is aggressive at building business, growing business, and maintaining customer relationships. Looking for someone who has experience with Salesforce and Construct Connect, ...

SFG Spivey
Tempe, Arizona
Remote

Overview: We are seeking a highly motivated and results-driven Life Insurance Sales Representative, who would like to make $45000-$175000, to join our dynamic team. As a Commission-Only Life Insurance Sales Representative, you will be responsible for promoting and selling life insurance policies to ...