Patient Care Coach

Serenity HealthcareFrisco, TX, US

30+ days ago

Job description

Job Description

Patient Care Coach

Onsite – Frisco, TX

Discover a career where you can make a real difference in people's lives, no prior healthcare experience needed. We’re looking for a motivated Patient Care Coach (TMS Tech) to join our team in our Frisco, TX office. As a TMS Technician, you’ll be the face of our patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience. Your work will directly contribute to the mental wellness and recovery of our patients.

Trigger Warning :  Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options

Responsibilities

Be the face of Serenity Healthcare

One on one coaching and commitment to patients during treatment

Graduate Serenity’s paid TMS training program

Own outcomes of patient treatment

Qualifications

High School Diploma / GED.

Strong customer service mindset.

Three years’ work experience in customer service required

Excellent verbal and written communication, and basic math skills.

Well-versed in de-escalation skills and ability to connect with individuals.

About

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

About Serenity Healthcare

Serenity’s Provided Services

Meet our Patients

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