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Scrum Master - Retail/E-commerce
Scrum Master - Retail/E-commerceConcord USA • Dallas-Fort Worth Metroplex, TX, US
Scrum Master - Retail / E-commerce

Scrum Master - Retail / E-commerce

Concord USA • Dallas-Fort Worth Metroplex, TX, US
14 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Location :

  • Dallas-Fort Worth metropolitan area.
  • Hybrid, 2 days on-site.

Employment Type :

  • Full-time, long-term employment at Concord.  Salary : $115,000 - $130,000.
  • Requirements :

  • must be authorized to work legally in the US without sponsorship, now or in the future.
  • About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen.
  • Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.
  • We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.
  • About the Role We are seeking a seasoned Scrum Master to join Concord as a full-time consultant, supporting our retail vertical on large-scale web and eCommerce (SFCC) initiatives.
  • This role is ideal for someone who thrives at the intersection of Agile delivery and digital commerce, with a solid understanding of web application development lifecycles and Salesforce Commerce Cloud (SFCC) environments.
  • You’ll work closely with cross-functional teams to enable high-performing Agile practices, ensuring timely, high-quality delivery of customer-facing digital solutions.
  • What You Will Be Doing Serve as Scrum Master for Agile teams delivering web and SFCC-based eCommerce solutions within a retail environment.
  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos.
  • Partner with Product Owners to define priorities, groom backlogs, and maintain delivery focus.
  • Remove impediments, manage risks, and promote transparency across all project stakeholders.
  • Coach and mentor teams on Agile principles, driving continuous improvement and accountability.
  • Collaborate with architects, developers, and QA to ensure deliverables meet both functional and technical standards.
  • Track team performance metrics (velocity, burndown) and communicate progress to leadership and client stakeholders.
  • What We Are Looking For 5+ years of experience as a Scrum Master in Agile software delivery environments.
  • Proven background supporting web application development and eCommerce projects (preferably in retail).
  • Familiarity with Salesforce Commerce Cloud (SFCC) or similar digital commerce platforms.
  • Strong understanding of Agile frameworks (Scrum, Kanban) and experience applying them in hybrid or distributed teams.

  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience using Jira, Confluence, or similar Agile project management tools.
  • Certified Scrum Master (CSM, PSM I, or higher).
  • Experience with composable commerce or digital transformation initiatives.
  • Background in consulting or client-facing delivery roles.
  • Concord is an execution partner helping organizations drive digital transformation, modernization and scalable technology solutions.
  • We deliver real results that solve real business challenges.
  • We operate globally and are growing fast, shaping the future of technology.
  • Join a team trusted by top companies to drive strategic growth and operational excellence!
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    Scrum Master • Dallas-Fort Worth Metroplex, TX, US

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