French Speaking Customer Service for Food & Beverage industry

French Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, specializing in diverse industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our recruitment process that ensures a perfect match between exceptional candidates and reputable employers. Currently, we are looking for a French Speaking Customer Service Representative for the Food & Beverage industry. In this pivotal role, you will be the voice of a renowned food and beverage brand, assisting customers in their native language, providing top-notch service while also representing the values of both the client and our agency. This is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and thrive in a vibrant, fast-paced environment. If you are fluent in French and are ready to embark on an exciting career abroad, we want to hear from you. Join us at Patrique Mercier Recruitment and take the first step toward your dream job!

Responsibilities

• Provide exemplary customer service support to French-speaking clients in the Food & Beverage industry.
• Assist customers with inquiries regarding products, services, and orders via phone, email, and online chat.
• Resolve customer complaints and issues effectively and efficiently while maintaining a positive attitude.
• Maintain accurate records of customer interactions and transactions in the company's CRM system.
• Collaborate with team members and other departments to enhance customer satisfaction and service quality.
• Educate customers on product features, promotions, and the company's policies.
• Continuously follow training and development opportunities to improve customer service skills and product knowledge.