The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 00512 Webster TX
The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...Show more
If you'd like the chance to make your mark with the world's largest equipment rental provider,.As an Invoicing Specialist, you will be responsible for customer invoicing for primarily large nationa...Show more
Distribution Support Specialist.Summary: The Distribution Support Specialist will support the area distribution department in a variety of functions including driver training, back-up driving and v...Show more
Delivery Specialist - Driver - Water Treatment.Delivery Specialist - Driver - Water Treatment.Veolia Group is a global leader in environmental services, operating across all five continents with ne...Show more
As a Mail Sorting Specialist, you will be responsible for managing mailroom operations and shipping tasks, including: sort and distribute incoming mail.Duties and responsibilities can change depend...Show more
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provi...Show more
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner.This position will also collect money on C...Show more
Warehouse And Pipeyard Associate.MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwi...Show more
Baytown, Texas, United States $ 15.Prepares and maintains record of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment.Counts material, equipment, m...Show more
Material Handler II - GPAC 1st Shift.Location: Must be available to work at both our Pasadena and Deer Park plants as needed.Earn up to 2 weeks paid time off your first year.Comprehensive Benefit P...Show more
Base Pay: This role has a starting base pay of $18.Purpose: Merchandise handlers are a vital part of our pick and pack department, which includes the decorative items carried by floor & Decor.Your ...Show more
Must be familiar with tools and consumables.Have the ability to hand out and receive both tools and welding wire.Knowledgeable in repairing tools.Ability to order consumables and tools and to maint...Show more
Part-time evening work close to home.Service one or more nearby apartment communities with no long-distance driving or off-site dumping.We're hiring part-time Doorstep Trash Collection Specialists ...Show more
Deliver parts and/or products to O'Reilly stores and DC in a safe and efficient manner.Bilingual candidates encouraged to apply.Drive company vehicle to deliver parts and products to stores and/or ...Show more
Now hiring a General Job – Multiple Roles, where you will work with supervisors to meet daily goals, handle orders, shipments, and basic inventory checks, and coordinate with other departments when...Show more
Entry-Level Parts Sales Counter Associate.Houston, Texas Pay: Starting at $19.Chastang Ford Dealership Parts Department.Launch Your Career in the Automotive Industry!.Are you ready to turn your pas...Show more
The Materials Specialist 2 is responsible for the day-to-day management of the Locomotive Group's materials inventory at La Porte, TX, and plays an important role recording locomotive maintenance a...Show more
We're seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve.Our team of co-owners values enthusiasm, creativity, and a growth mind...Show more
