Market Chief Medical Officer
The Market Chief Medical Officer reports directly to the Market Chief Executive Officer of the South California Market and has a matrix relationship and accountability to the Chief Medical Officer of Tenet Healthcare Corporation. The Market Chief Medical Officer will serve as the hospital grouping's Senior Executive Clinical Leader responsible for assuring successful operation of medical staff functions and continuous improvement in safety and quality and will be committed to the mission of service and improvement of patient clinical outcomes.
The Market CMO serves as the liaison and resource to management on matters pertaining to four key areas :
- Medical Staff Engagement and Outreach which includes collaboration with the medical staff members, especially elected medical staff leaders and overseeing credentialing, privileging, OPPE and peer review;
- Quality, Patient Safety and Experience : assuring performance on quality metrics and securing patient safety and experience;
- Streamlining Clinical Processes : Adhering to evidence based best practice and working to standardize a Tenet Operating System, working with the Physician Advisors to maximize documentation integrity ;
- Partnering with Hospitals' Chief Nursing Officers to provide seamless clinical leadership.
Functional Expectations & Requirements :
The Market Chief Medical Officer provides leadership and involvement in all initiatives and concerns involving patient safety, quality, and infection control and risk management and patient service, especially those related to physician issues.
Other key accountabilities include the following :
Leadership and involvement in initiatives involving patient safety, quality, infection control and risk management and patient service, especially those related to physician issues.Responsible for assuring a robust credentialing and peer review process, ensuring issues on the part of the medical staff are addressed fairly and timely.Active participation in the Physician Advisor program including monitoring of the appropriateness of procedures, admissions and utilization of resources.Oversight of other Medical Directors at the hospital and evaluation of their job performance in addition to collaboration with the Hospital Compliance Officer regarding physician issues that involve regulatory compliance.Assist with issues regarding compliance with Federal and State law and accrediting and licensing agencies.Integrates departmental services with the organization's primary functions and coordinates with other departments / services in a manner that fosters a collaborative environment for teamwork.Models and provides leadership for delivery of excellent customer service and ensures the successful implementation of effective strategies and approaches.Leads efforts that will establish the hospitals as a top performer as defined by externally reported measures of performance, e.g. CMS' Value Based Purchasing Program.Serves as a resource for the vetting, development and implementation of related activities within Tenet and promotes standardization such as the Tenet Operating System.Works with physicians and administration to identify key market drivers and develop plans and strategies to address trends and future business development efforts.Provides leadership and fosters alignment of physicians and physician services within the hospital's strategic plan and clinical program priorities.In partnership with Communications, develops and implements physician communication strategies that inform, promote information exchange, and socialization.Provides service, guidance, and promotion of quality standards through audits, peer review, quality management, and education initiatives.Promotes information sharing, benchmarking, and best practice identification across the system.If a residency program is in place, the Chief Medical Officer addresses efforts to improve and expand residency rotations at the hospital.In cooperation with the Physician Advisor, works with Medical Records and Medical Staff on coding / quality issues and the use of principal, co-principal, and secondary diagnoses.Addresses patient family provider grievances and follows up on successful resolution.Plays a key role in decision-making processes regarding new procedures / devices being planned by various members of the Medical Staff and assists in the development of clinical and business plans for the hospitals.Promotes and supports the Medical Staff Ethics Committee.Assists in updating physician recruitment plan and oversees physician recruitment visits.Monitors physician resources consumption and supports the development and implementation of standards for equipment, supplies, procedures and technology utilization.Reviews and makes recommendations on physician-requested capital budget items.Performs other related duties as assigned or requested.Organizational Leadership - Expectations & Requirements :
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance :
Leadership Competencies
Demonstrated management, leadership and executive capabilitiesResults drivenIdentifies opportunitiesSets goals & targetsHolds to personal & team accountabilityDemonstrates persistenceLeads organizational changeFocuses on driving valuePursues innovationAppropriate risk takingCatalyst for changeOvercomes resistanceProblem solving capabilitiesDemonstrates effective decision-making capabilityAnalyzes informationInvolves othersTakes decisive actionHigh emotional intelligenceValues-basedStrong strategic planning skills and effective in leading multidisciplinary teams in the execution of strategic initiativesDemonstrates strategic influenceFormulates effective strategyDemonstrates value and business case for qualityAchieves organizational alignment around strategic prioritiesEffective communication skillsCapable and compelling organizational clinical spokespersonEffective presentation skillsOral and written skills that are clear, concise and exert influenceTalent development capabilities (build a team, communicate a vision and produce results)Effective coach & mentorActive listenerPursues and cultivates partnershipsInspires passion and builds high performing teamsTechnical Competencies
Clinical expertise and strong track record as a practicing physicianDemonstrates knowledge of medical practiceRemains current on emerging medical issuesClear understanding of medical practice standardsSupports local medical staff governance in physician credentialing, privileging and peer review processesClinical leadership in patient safety, quality and performance excellenceDrives the principles of high reliability throughout the organizationHas expert knowledge of quality, process and performance improvement methodologiesDemonstrates project management capabilitiesApplied knowledge of information systems, data tools and resourcesDemonstrates proficiency in clinical information systems and informaticsIdentifies, communicates, utilizes, and improves key performance metricsAnalyzes, interprets, synthesizes, and presents data effectivelyDemonstrates knowledge and skill in application of evidence-based care, clinical standards and order setsDemonstrates understanding of financial systems, reimbursement mechanisms, legal and regulatory issuesKnowledge of TJC accreditation standards and processWorking knowledge of healthcare payment, insurance, reimbursement, cost and economics.Provides clinical perspective on medico-legal mattersDemonstrates knowledge of managed care and healthcare policy issuesDrives clinical integration and alignmentWorks effectively with medical staff along the entire continuum of physician clinical integration (affiliate through employed physicians)Supports hospital leadership in the development, implementation and maintenance of effective physician leadership groups (PLGs)Partners with elected medical staff leaders and other clinical thought leaders to ensure alignment of organizational strategic priorities and goalsEstablishes effective internal and external relationshipsCultivates working relationships across the organization based on trust and transparencyDevelops an external network across the medical community and healthcare industryMaintains high levels of professionalism, credibility and respect amongst diverse groups of stakeholders