System Development Engineer II, Lambda, API Gateway, PrivateLink / Serverless

Senior Systems Development Engineer

Amazon Web Services (AWS) is transforming the landscape of distributed systems with our Serverless technologies, including Containers (EKS, ECS, ECR), Lambda, EventBridge, API Gateway, and PrivateLink. These services are vital for our Amazon Dedicated Cloud (ADC) customers, providing them with secure and robust cloud solutions. We are looking for a skilled Systems Development Engineer to join our team in Seattle, WA or Denver, CO. In this role, you will design, implement, and manage scalable cloud solutions for ADC customers, collaborate with cross-functional teams, and contribute to the next generation of cloud technologies.

The ideal candidate will have extensive experience with Linux, especially in large-scale, distributed environments, and a strong understanding of networking technology and server inter-relationships. They will excel in deep-dive troubleshooting and conduct technical post-mortems to identify the root causes of complex issues. Passionate about coding, the candidate will be adept at building tools in Java and solving system problems in Python, with a solid grasp of software development methodologies. They will be responsible for creating and deploying scalable solutions across thousands of devices, continuously improving processes to handle massive-scale operations.

The candidate will proactively address system variances affecting major services worldwide, investigating service inter-dependencies and region-specific configurations. They will collaborate with cross-functional teams to optimize cloud infrastructure maintenance and engage in continuous learning from Amazon's distinguished engineers to stay updated on industry best practices.

On a typical day as a Senior System Development Engineer (SysDev), you will collaborate with internal service teams to enhance system health, maintainability, and operational efficiency. Your work will involve improving tooling and product builds, ensuring that our systems run smoothly and effectively. Additionally, you will tackle complex technical challenges faced by our customers, providing global solutions to these advanced problems. As part of the Amazon Dedicated Cloud community, you may also be required to offer on-call support across various Serverless technology stacks, ensuring that our services remain reliable and robust.

The primary focus of the team is on the growth and delivery of the Elastic Kubernetes Service (EKS) and the Elastic Container Registry (ECR). Working in a high-trust environment, you will partner closely with internal service teams to quickly resolve issues through code, driving positive customer experiences. The team was formed in response to the significant growth of related services in recent years, highlighting the need for agility and a proactive approach to solving emergent challenges.

In this role, you will be solving problems that directly impact the performance and reliability of our cloud services. You will work with a variety of internal stakeholders, including other engineers, product managers, and support teams, to ensure that our solutions meet the needs of our customers. The end goal is to maintain the high standards of service that AWS is known for, while continuously improving and innovating to stay ahead of industry demands.

The US Serverless ADC team is a dynamic group of customer-obsessed Systems Engineers and System Development Engineers. With extensive production experience, we are uniquely equipped to create automation tools and software solutions that enhance system reliability and efficiency. Our mission is to minimize operational burden by developing scalable infrastructure elements that grow with our services, ensuring we consistently deliver an exceptional and world-class experience for our customers.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Utility Computing (UC) provides product innovations from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.