Manager, Inpatient Nursing

Sutter Health Nursing Leadership Opportunity

We are so glad you are interested in joining Sutter Health!

Organization : CPMC-California Pacific Med Center

Position Overview :

Manages and provides overall operational and clinical nursing leadership to an inpatient department(s) or setting. Plans and organizes inpatient nursing operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and / or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows / processes, and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and / or local / state / federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and / or direct intervention in resolving challenging or complex situations.

Job Accountabilities :

Operations :

• Plans and organizes operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations.
• Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and / or system standards, policies and procedures, TJC standards, and applicable laws and regulations.
• Takes a strategic approach in identifying best practices and standardizing workflows / processes, and developing plans of action to implement changes.
• Establishes and communicates priorities and operational objectives to ensure business results are achieved.
• Makes rounds with staff, patients and physicians, listening to concerns and issues, conducting service recovery, and ensuring appropriate patient care.
• Reviews patient complaints and incidents, responding as appropriate and develops improvement plan with supervisor or lead.
• Directs or leads continuous improvement efforts using Lean or other process improvement methods and concepts.
• Ensures appropriate records are maintained for documentation and audit purposes.
• Promotes efficient and effective communications between departments and / or business teams to improve and standardize work flows.
• Identifies and works to remove barriers that may hinder the delivery of care or the achievement of process / productivity improvement and efficiency.
• Provides guidance and direct intervention in resolving challenging or complex situations.
• Develops, implements and / or ensures corrective action plans are implemented to address or minimize operational risk.
• Manages vendor contracts to ensure terms and conditions follow operating unit and / or system protocols.
• Keeps leadership informed of operations, and escalates complex issues requiring higher level intervention.
• Develops and maintains a solid partnership with internal and external peers, leaders, and / or local / state / federal agencies to facilitate and collaborate on initiatives or issues resolution.
• As necessary, responds to emergencies and / or calls from staff after regular operating hours.

People :

Financial Management :

Strategy / Planning :

Education :

Other : Graduate of an accredited school of nursing.

Certification & Licensure :

RN-Registered Nurse of California BLS-Basic Life Support Healthcare Provider

Preferred Experience :

8 years experience in a nursing professional discipline with a solid understanding of patient care and acute care operations. 8 years progressive clinical / healthcare management and / or operations experience in the appropriate area of specialty. 8 years management, supervisory or team lead experience. 8 years experience with process improvement activities. 8 years prior experience working in labor union environment. 8 years experience of budgeting and fiscal management. 8 years experience in survey protocols on a department and organizational level (Joint Commission, State, etc). 8 years experience with electronic health record applications.

Skills and Knowledge :

Solid understanding of operations and workflows and how department's process / workflow impacts other department operations. Demonstrates understanding of business and operational requirements. Demonstrated leadership skills, including team building, and coaching / mentoring with the ability to motivate and engage others. Demonstrates solid clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable laws, standards and regulations. Working knowledge and thorough understanding of state / federal / local and / or accreditation standards and requirements as it relations to operations and organization, with the ability interpret and implement applicable standards and requirements. Demonstrates understanding of healthcare financial environment. Demonstrates ability to develop and manage a budget. Understands age specific needs in providing care to patient population served. Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues. Knowledge of emerging trends and how it impacts operations. Ability to build and establish effective working partnership with employees, peers and / or leaders to achieve business objectives. Demonstrates ability to handle confidential and sensitive issues. Verbal and written communication, and interpersonal skills. Ability to handle difficult circumstances and make sound business decisions with little direction. Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities. Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results. Demonstrates a customer service focus in all decisions and actions. Demonstrates ability to work / interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment. Working knowledge of wage and hour laws. Ability to use essential software and applications associated with the role's duties and responsibilities.

Physical Activities and Requirements : See required physical demands, mental components, visual activities & working conditions at the following link.

Job Shift : Days

Schedule : Full Time

Days of the Week : Friday, Monday, Thursday, Tuesday, Wednesday

Weekend Requirements : As Needed

Benefits : Yes

Unions : No