Homebuyer Program Specialist - Housing Trust of Silicon Valley

Homebuyer Program Specialist

Another Source's client, Housing Trust of Silicon Valley, is seeking a Homebuyer Program Specialist to join their mission-driven team! Enjoy a flexible hybrid schedule while helping first-time homebuyers achieve their dream of homeownership. As a key member of the Homebuyer Programs team, you'll guide clients through eligibility and education, support outreach events, and collaborate with lenders and partners to make homeownership accessible across the Bay Area.

Housing Trust provides a flexible work schedule for their team, allowing you to enjoy the balance of in-office and remote days each week.

In 2000, Silicon Valley leaders from the public and private sectors came together to create a new housing trust fund with the goal of fostering and supporting affordable housing solutions for Bay Area residents focusing on homeownership, rental housing, and homelessness prevention. Starting out with an initial $5 million investment from Santa Clara County and local companies Intel, Adobe, and Cisco Systems, the Housing Trust is now one of the largest housing trusts in the nation and boasts a coveted AA- rating from Standard and Poor. The Trust has cumulatively invested $615 million in the creation of more than 27,200 affordable housing opportunities, serving over 50,900 people to date.

Initially formed as a traditional housing trust fund, the Housing Trust became a Community Development Financial Institution (CDFI) in 2011, providing the organization to expanded access to capital and increased self-sufficiency, among other benefits. The Housing Trust is unique among its peers in that it offers homeownership assistance in addition to multi-family lending.

The Homebuyer Program Specialist reports to the Homebuyer Programs Manager and is critical in the success of our First-Time Homebuyer programs. This position will be the first point of contact for potential homebuyers, lenders, and community partners, and will represent Housing Trust at various events. The position will focus on key educational, administrative and outreach tasks to support the success of our downpayment assistance programs and will be key in delivering an exceptional customer experience to potential First-Time Homebuyers.

The anticipated annual base salary range for this position is $70,000-$85,000.

Position Responsibilities

• Manage interest forms and pre-screenings for homebuyer programs :
• Process homebuyers' interest forms; review household and financial information; pre-determine if homebuyers meet eligibility requirements to move to the pre-approval process.
• Manage a caseload of clients interested in becoming homebuyers.
• Inform homebuyers about program guidelines and requirements; and educate them about the home purchasing process and mortgage financing with our down payment assistance programs.
• Provide one-on-one education and guidance to applicants at every stage of the process from pre-screening to application submission, obtain any missing or incomplete information; and assist with filling out required disclosures or help with uploading documents on the secure platform.
• Create and maintain up to date and accurate records of homebuyer interaction, progress, and outcomes in customer relationship management (CRM) database and provide various reports.
• Collaborate with loan processors and underwriters to ensure a seamless and effective onboarding process of applications.
• Answer general inquiries about the homebuyer programs, including eligibility requirements, qualifications, benefits, and application process from homebuyers, realtors, lenders, and other community housing partners.

Presentations, Webinars / Workshops, Outreach and Marketing

Program and Administrative Support

At a minimum, a successful candidate will possess the following qualifications :

What's in it for you :

Housing Trust is an equal opportunity employer to all regardless of race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age, or sexual orientation. Our goal is to attract and retain a workforce at all levels that reflects the communities we serve.

Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and / or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.