Behavioral Health Care Advocates – Field Based

About the Company

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role

The goal of Behavioral Health Care Advocates is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including members and their families / caregivers, medical, behavioral health, and clinical network teams. Behavioral Health Advocates work with complex and high-risk needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them to access appropriate community services, and assisting them in improving community tenure. These are field-based positions working primarily with adults in Kansas. Residency and licensure in Kansas are required. Approximately half of the workweek involves in-person meetings with members. The remainder of the week is spent doing telephonic work at home. Mileage reimbursement is included. The schedule is Monday – Friday, 8am to 5pm.

Responsibilities

• Deliver comprehensive care management services, including coordination of care and behavioral health consultation, to support member well-being
• Engage with Kansas Medicaid members via telephone and in-person visits
• Provide behavioral health education, personalized coaching, and support for treatment decisions to empower members
• Evaluate and interpret member needs to tailor services effectively
• Identify solutions for non-standard member questions and concerns
• Conduct assessments of members’ current behavioral health status to inform care planning
• Identify and address gaps in care by creating individualized care plans that promote goal achievement
• Facilitate seamless transitions across different levels and types of care
• Collaborate with providers to gather relevant information and coordinate services across the care team

Qualifications

Required Skills

Pay range and compensation package

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Equal Opportunity Statement

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.