Customer Success Onboarding Advisor

Customer Success Onboarding Advisor

Your career as a Customer Success Onboarding Advisor at Booksy will place you at the forefront of our new B2B clients' journey, empowering them to thrive from the very first day of their subscription. You will play a crucial role in their success by ensuring they secure their initial bookings within the first 30 days.

This is a high-engagement role that requires you to be proactive and build strong relationships with B2B clients. You will provide expert guidance, anticipate challenges, and address objections with confidence, clearly demonstrating the value of our platform. Your ability to listen, solve problems, and offer creative solutions will have a direct impact on their success.

The people you'll enjoy working with and the areas where you'll make an impact : As an Onboarding Advisor within our Customer Success team, your objective will be to ensure successful account activation. You'll be responsible for delivering training sessions to new clients following the sale, helping them set up their Booksy account according to their specific needs, providing regular follow-up, and offering support throughout the first month of their subscription.