Marriott Knoxville Downtown - Complimentary AM Attendant

Join Our Team as a Complimentary AM Attendant!

About Us

The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.

KEY SKILLS / RESPONSIBILITIES

• Guest Service & Hospitality : Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
• Food & Beverage Preparation : Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
• Efficiency & Organization : Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
• Problem Solving : Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
• Teamwork & Collaboration : Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
• Cash Handling & POS Transactions : Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
• Physical Stamina : Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift.  Ability to handle stressful situations calmly and professionally.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

With an ideal location adjacent to the Convention Center, Marriott Knoxville Downtown is the perfect choice for business and leisure travelers. Our Knoxville, TN hotel offers the best in amenities and service to ensure that our guest have a carefree stay. Leisure travelers appreciate this Knoxville hotel's downtown location. We are within walking distance of many attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. Before guest head out in the morning, join us at WINDOWS ON THE PARK Restaurant / Lounge for our Best-4-Breakfast, or stop by after sightseeing for a relaxing dinner WINDOWS ON THE PARK Restaurant is perfect for families, kids under 12 eat for free at qualifying rates.

Application deadline for Colorado positions :

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