Accounts Receivable Coordinator
Full Time, M-F 8am-5pm
Office-Based Role in Elmhurst, IL
Chicago Metropolitan Fire Prevention is seeking an Accounts Receivable Representative to join the Elmhurst office! This is an essential role within the Accounting team. Having a detail-oriented person focused on results and accuracy is key for this role! They will assist our customers with the smoothest payment process possible. This role will involve contacting customer accounts via phone, researching proper billing / contact information for our customers, and obtaining payments on outstanding invoices. They will work with our internal teams and have the opportunity to cross-train in other accounting-related functions.
JOB RESPONSIBILITIES :
Collections :
- Generate accounts receivable aging reports and monitor delinquent accounts
- Contact delinquent accounts via phone, email and mail regarding outstanding invoices
- Send past due invoices, statements, and back up documentation as needed
- Research, compile, maintain, and manage data related to collection efforts
- Investigate customer billing disputes and collaborate with other department members to
resolve disputes in a timely manner
Coordinate resolution of past due accounts by arranging for payment, etc.Prepare and mail monthly statementsSend collection emails / letters by certified / overnight mail as necessaryDocument all communications and collection activity in the billing systemPrepare information for collection attorney by gathering required billing and backup documentsParticipate in regular meetings with Management to review ageing report and account updatesAccounts Receivable :
Accurately process and apply incoming payments (ACH, credit cards, checks)Utilize customer vendor billing portals when required for paymentReconcile accounts and resolve discrepancies or short paymentsMaintain up-to-date customer account informationPrepare regular AR aging reports for managementAssist with month-end and year-end closing processesAssist with annual contract increasesRespond to customer billing inquiries professionally and in a timely matterAssist with ad hoc customer requestsCustomer Account Maintenance in Billing System :
Add customer accounts (new customers, new locations)Update customer account information (changes in contact information, billing address)Maintain recurring contract informationREQUIREMENTS : Education
High school diploma or equivalent required. Associates degree in accounting or businesspreferred
1-2 years of experience in accounts receivable, collections.1-2 years of experience using web-based or other accounting softwareIntermediate computer / MS Office 365 skills with advanced Excel knowledgeExcellent oral & written skills - persistent yet polite, with professional collections mannerStrong attention to detail and accuracy in data entryStrong organizational & follow-up skillsEffectively manage multiple tasks and meet deadlinesPHYSICAL REQUIREMENTS : This position is performed 100% on-site in an office setting. This role is office-based and includes
sitting at a desk for extended periods of time. The role requires the ability to perform repetitive hand
movements (such as typing) and to move throughout the office as needed to attend meetings or
access files and equipment.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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