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Deli Clerk

Deli Clerk

Hy-Vee, Inc.Wausau, Wisconsin, United States
10 hours ago
Job type
  • Part-time
  • Quick Apply
Job description

Additional Considerations (if any) :

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description :

Job Title : Delicatessen Clerk

Department : Delicatessen

FLSA : Non-Exempt

General Function :

As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies :

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations :

  • Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager
  • Positions that Report to you : None
  • Primary Duties and Responsibilities :

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible.
  • Assists customers by : (examples include)
  • escorting them to the products they’re looking for.

  • securing products that are out of reach.
  • loading or unloading heavy items.
  • making note of and passing along customer suggestions or requests.
  • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
  • Takes customer orders at the delicatessen counter.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Reviews orders for the day.
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  • Reviews the status and appearance of the food for freshness.
  • Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
  • Anticipates product needs for the department on a daily basis.
  • Prepares, finishes, and replenishes product as necessary.
  • Checks in product, puts product away, and may review invoices.
  • Runs the department registers and receives payment, makes change, etc., where applicable.
  • Removes trash in a timely manner.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities :

  • Washes dishes as necessary.
  • Orders product and supplies as necessary.
  • Delivers orders as needed.
  • Prices products for customers as necessary.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Knowledge, Skills, Abilities and Worker Characteristics :

  • Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
  • Must be able to solve arithmetic calculations involving fractions, decimals and percentages.
  • Education and Experience :

  • Less than high school or equivalent experience and six months or less of similar or related work experience.
  • Physical Requirements :

  • Must be able to physically perform medium work : exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions :

    This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals / solvents. This is a fast paced work environment.

    Equipment Used to Perform Job :

    Telephone, fax, copier, intercom system, computer, calculator, kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.

    Contacts :

    Has daily contact with the general public and customers. Has contact with federal / state governmental or regulatory agencies regarding inspections.

    Are you ready to smile, apply today.

    Employment is contingent upon the successful completion of a pre employment drug screen.

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    Deli Clerk • Wausau, Wisconsin, United States

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