Ski Patrol Trail Crew 25.26

Job Description

Job Description

Summary of Job Purpose

Ski Patrol is a team-oriented department focused on providing our guests with excellent customer service on or off the mountain. In addition to mountain safety, trail crew members are hosts, guides and information centers. When called upon, trail crew will respond to whatever the task may be.

Job Duties and Responsibilities

The list below best represents the majority of the tasks you will be asked to perform at some time during your employment at Dodge Ridge. It is not intended to represent all of the tasks, since we cannot predict the variety of challenges we face in providing the product our guest expects. We will never ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform.

A Ski Patrol Trail Crew team member is expected to be a safe skiing / boarding example to the public. No use of jumps, boxes, rails, or other such features in terrain parks is allowed.

When we do ask for your assistance in any job, we require an enthusiastic and cooperative response.

• Assist Ski Patroller with emergency Care and Rescue.
• Participate in all mountain safety and maintenance; slope safety, boundary marking, flagging, mazes, signage and any situation.
• Demonstrate an on-going commitment to delivering excellent customer service. This involves interacting with guests in a courteous manner and being able to answer questions professionally.
• Safe snowmobile operation.
• Professional, friendly, communication with other departments.
• Help other departments as needed; shoveling, flagging, maze control, snow removal, Lift Operations, Operating a chair lift and rope tow ,etc.
• Maintain an efficient ski patrol operation.
• Mountain hill safety procedures.
• Maintain safe and easy access within the base patrol room and ski patrol shacks.
• Rope rescue skills
• Working knowledge of emergency plan.
• Maintain clean, safe, and professional workstations.
• Maintain any appropriate records as set forth by company policy and procedures.
• Recognize and correct any safety hazards within the ski patrol department.
• Shoveling snow, sometimes deep, heavy wet snow weighing more than 50 lbs. per shovel full. Heavy and awkward lifting of items up to 50 lbs. Walking and working on uneven ground, deep powder, icy and wet surfaces.
• Provide timely and accurate information concerning weather conditions, grooming or slope conditions and related information intended to help the guest maximize their skiing experience.
• Communicate problems to superiors, while showing initiative in handling routine and emergency matters.
• Assist in Base and Dispatch as dictated by operational need.

Job Qualifications

Job Attitudes

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Work Schedules

Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.

When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods, you may be expected to work six (6) days a week.

Work schedules, staffing levels and weather conditions may dictate when lunches and breaks will be taken.

You must arrange for transportation to work so you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snow-packed, and icy surfaces.

Working Conditions

At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfall, low visibility, rain and extremely cold or warm temperatures.

Work is typically outside working directly with resort guests and other resort staff members. It can be noisy, cold, wet, or humid. You may be expected to work in high places and frequently you will work around moving objects.

Uniforms

To project a professional appearance at Dodge Ridge, your department requires a uniform to be worn, including a nametag. Please wear both at all times during your scheduled shift.

We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. (We strongly encourage you to contact your supervisor for a description of the quality, color, and style of the items you are required to provide before you purchase them.)

Items You Must Provide

The skiing / boarding employee represents a model for safe skiing / boarding for both the guest and fellow employees. You are required to be aware of all safe skiing / boarding procedures, trail closures, and out-of-bounds policies.