Regional Sales Director, CRM - San Francisco / Bay Area

Regional Sales Director

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

The Opportunity

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions in Cardiac Rhythm Management. We aim to lead the markets we serve by requiring the solutions we offer customers to enable outcomes that advance the standard of care. We are hiring a Regional Sales Director (RSD) for the Cardiac Rhythm Management (CRM) team based in San Francisco, CA / Bay Area in California. This position will report to the US Area Vice President. The RSD must live in the geography of the region and may travel in excess of 50% depending on staffing and regional demands. Primary management responsibility directly or through subordinates for directing the CRM sales of Abbott products and / or services in a specified region or other major geographical area. This includes assisting in identifying and evaluating market opportunities and sales potential to establish and achieve sales and clinical objectives. The Regional Sales Director also leads and coaches the activities of territory managers, clinical specialist to develop a high performing team for commercial and clinical trial activity responsibilities. The RSD will meet the authorization training requirement to support CRM procedures for competent clinical coaching of their team and improved customer interface. Additional leadership responsibilities include assistance with contract negotiation, customer engagement, performance management and the clinical competency development of their direct reports. The RSD will coach on how to proactively support CRM procedures to achieve safe outcomes as well as drive continuing education within their region to ensure quality and best in class customer support. Will set the sales strategy in their region meeting the franchise goals.

What You'll Work On

Support and achieve the regional sales plan. Develop a safe learning environment and uncompromised positive team culture. Create an entrepreneurial and supportive work environment by providing weekly team calls, discovery workshops, regional meetings, and individual discussions. Recruit, onboard, coach for sales and clinical performance and develop their direct reports. Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives and empower the team to assist in the development of the CRM franchise. Assist individuals with quarterly goals, development plans and provide annual performance reviews. Foster proper targeting and drive customer and account engagement planning to advance the commercial sales process. Prepares regional sales forecasts and participates in the determination of market potential and in the preparation of CRM sales expense estimates for the region. Provides accurate sales forecasting and drives sales accountability with forecasting. Quarterly field travel with your team visiting customers while ensuring clinical competencies and sales advancement. Propose strategies and initiatives to improve the franchise customer focus and support. Build strategic cross functional partnerships to further franchise and organizational objectives specifically, marketing, training, enterprise accounts and clinical trial. Demonstrates exceptional organizational and operational skills. Monitor compliance with company policies and procedures. Assist with case support and proctor planning and conflict resolution. Annual region budget oversight and compliance. Approval of direct report expense reports and address compliance issues as needed. Complete vendor credentialing process for hospital access as required. Remains current on developments in field(s) of expertise, regulatory requirements, a comprehensive knowledge of the company's products, markets, and objectives as well as industry trends. Resolves and / or facilitates resolution of problems including identifying causes to prevent re-occurrence. Decisions and recommendations have a critical impact on significant area projects or operations. The RSD will act as mentor to staff to develop solutions and resolve complex problems that could significantly impact organization budgets or commitments while resolving complex problems and develops original solutions.

Required Qualifications

A Bachelor's degree in Business Administration, Marketing or equivalent. 8+ years of progressively more responsible work experience in Tachycardia / Bradycardia product areas or a related discipline, including direct experience in CRM product sales preferred. Proven and documented sales and clinical performance in the cardiology / cardiovascular field. Ability to lead workstreams and initiatives utilizing critical thinking skill sets. Ability to provide direction and monitor progress of direct reports clinical and sales objectives, monitor quality, outcomes, and sales performance measures. Able to perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations. Solutions oriented to problem solve with a fact-based orientation. Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Preferred Qualifications

Master's degree preferred. Prior commercial and clinical trial experience in cardiology / cardiovascular. Documented successful leadership experience of sales and clinical teams. Stronger consideration will be given to candidates with Abbott cardiovascular experience.