General Manager
ABC Investments & Management Co.Charlotte, NC, US30+ days ago
Job type
- Full-time
Job descriptionMinimum 2-3 years of hotel experience as GM required - may be combined with 1 year as AGM Degree in hotel management, business or related discipline preferred Ability to plan and organize the activities of others Ability to express ideas clearly using effective word choice, grammar, & tone both in written and oral communications. Fluent English is a must. Knowledge of local geographic area, area businesses & services, major highway / street information, and community events & attractions are preferred Basic gross motor skills and mobility Minimal lifting and carrying Travel throughout hotel during shift Must be able to multitask and change activity frequently Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Description
Job Description
Hotel General Manager - Dual Property
ABC Investments & Management Company is seeking a General Manager for our Days Inn & Motel6 / Studio 6 Northlake, Charlotte, NC.
Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively : revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision & monitoring, and leadership & individual effectiveness.
HOTEL GENERAL MANAGER EXPERIENCE IS REQUIRED
Primary Responsibilities
- Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel
- Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs & utilities)
- Aims to meet or exceed budgeted Gross Operating Profit
- Addresses all guest complaints
- Responds to all guest reviews and surveys
- Addresses all credit card disputes
- Posts accounts receivable payments
- Double checks all numbers on night audit reports and ensures all daily reports are balanced
- Ensures all accounts payables are handled in accordance with company procedures
- Ensures all accounts receivables are billed in accordance with company procedures
- Checks payroll system daily for accuracy, completes daily payroll reports and submits payroll to HR biweekly
- Controls and monitors inventory so that ordering is done on time in accordance with company procedures
- Completes new hire procedures on time in accordance with company requirements
- Handles employee disciplinary actions promptly and following company policies and procedures
- Creates employee schedules on a timely basis
- Ensures proper supervision of all hotel staff on a daily basis
- Frequently does a walk-through of the hotel and grounds
- Monitors fire and safety systems, and ensures safety and security to the fullest extent possible
- Reports incidents promptly in compliance with company and legal requirements.
- Other duties as assigned
Education / Experience
Physical Requirements
Our company offers competitive pay and benefits.
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General Manager • Charlotte, NC, US