Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

Job Description

Job Description

We Want You to Join Our Team!

Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!

The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Full -Time and Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.

As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.

This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.

Responsibilities :

• Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
• Answer the phone in a professional and helpful manner.
• Follow procedures for posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable about emergency procedures and hotel policies.
• Practice punctuality for scheduled shifts.

Shifts : Weekends are a must; 7-3PM and 3-11PM shift are available

Job Type : Part-Time and Full -Time

Pay : $16 - $18 Per Hour

Keywords : Hotel, Hospitality, customer service, receptionist, administrative

Requirements

Benefits