Job Category: Customer Service
Full-Time
Location: DENVER, CO 80216, USA
DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
International Hot Tubs, Swim Spas & Fireplaces is one of the longest standing and most expansive dealers of Watkins Wellness products. We became a part of Leslie's family in March 2021. With trusted brand quality, revolutionary designs, and a wide range of health and wellness benefits, we provide the world's foremost hot tub manufacturer, swim spas, and a wide range of fireplace and heating products from Kozy Heat, Majestic, Osburn, and Valcourt. As an eight-time Territory Dealer of the Year, National Dealer of the Year, and Multiple Store Productivity Dealer, we know a thing or two about getting our customers top-of-the-line products for their homes.
Job Overview:
Assist customers by providing product and service information via phone, email, or chat. Remain flexible to resolve product and service questions or escalations. Answer phones, schedule service calls, routing, and billing. Resolve issues involving billing disputes, A/R collection, warranty claims, and customer service issues, oversee service van inventory, Email communication with internal and external customers, Assist walk-in customers, create and process service orders, sales orders, and warranty claims.
Responsibilities:
Qualifications:
Pay: $20.00- $25.00 / hour
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Care - International Hot Tubs • Denver, CO, US
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