Business Process Specialist (Chicago)

Business Process Specialist

We are seeking a detail-oriented Business Process Specialist to join a newly structured team focused on improving operational workflows across membership, events, and chapter support functions. This individual will play a key role in standardizing processes, leading cross-functional projects, and enhancing both internal efficiency and member-facing experiences.

Key Responsibilities :

• Analyze current operational workflows to identify gaps, bottlenecks, and improvement opportunities
• Document and map processes using relevant tools to create standard operating procedures (SOPs)
• Lead initiatives to streamline processes, increase efficiency, and support digital transformation
• Collaborate with cross-functional teams to support process adoption and training
• Leverage data to monitor performance metrics and inform future improvements
• Support evaluation and implementation of tools or platforms to enhance automation
• Ensure compliance with internal governance and association policies

Qualifications :

Additional Details :

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.