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CASA Case Supervisor

CASA Case Supervisor

Northern Virginia Family ServiceFalls Church, VA, United States
1 day ago
Job type
  • Permanent
Job description

Working at Northern Virginia Family Service (NVFS) means doing work that matters every day because of the difference you will make in the lives of children and families in Northern Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At Northern Virginia Family Service (NVFS), we value every team member’s contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer, E-Verify participant and drug-free workplace.

The National CASA (Court Appointed Special Advocate) / GAL (Guardian ad Litem) Association, together with state and local member programs, supports and promotes court-appointed volunteer advocacy so every child who has experienced abuse or neglect can be safe, have a permanent home, and have the opportunity to thrive.

The CASA Program has the following goals :

  • Improve outcomes for court-involved children in Alexandria, Arlington, and Falls Church, VA to increase the number who are living in environments free from child abuse and neglect, have access to vital resources, and are placed in permanent homes;
  • Increase brand / public awareness of CASA;
  • Advocate for and mentor youth (18-21) aging out of foster care to successfully transition to independence;
  • Facilitate collaboration and knowledge sharing across programs to increase impact.

Join the NVFS Family : We are looking to hire a CASA Case Supervisor to join the NVFS Child and Family Wellbeing team! As the Case Supervisor, you will ensure CASA volunteers are well prepared, supported, and effective advocates for children in abuse and neglect cases. The Case Supervisor completes direct case management responsibilities, direct supervision, and support to assigned CASA volunteers as they advocate for the best interests of children before the Juvenile and Domestic Relations Court.

Compensation : We want you to be well, have work / life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing.

This position has a starting salary is low 60s.

In this role, you will :

Volunteer Supervision and Case Management :

  • Supervise and support up to 25 volunteer advocates in their case work to ensure timely and consistent advocacy.
  • Support volunteers in developing case plans and advocacy strategies for active cases.
  • Monitor and evaluate each volunteer’s investigative and advocacy work, professionalism, and adherence to the CASA role, including annual written performance evaluation for each volunteer.
  • Review, edit, and submit objective court reports to ensure accuracy, quality, and timely submission of present findings and recommendations to the courts
  • Provide timely feedback, guidance, and resources to support volunteer advocacy.
  • Maintain records and case files of active cases.
  • Attend court hearings, meetings, and visits as needed.
  • Develop and maintain collaborative relationships with child welfare professionals, attorneys, court staff and all professionals involved in cases.
  • Ensure timely and accurate case documentation and CASA Manager database entry.
  • Support volunteers to conduct independent investigations by gathering information from children, families, service providers, schools, and foster placements.
  • Ensure the child’s best interests are represented in court and throughout the child welfare process.
  • Monitor case progress and ensure compliance with court orders and service plans.
  • Serve as a liaison between the child, family, CASA volunteer, and professional team members.
  • Program Support & Compliance :

  • Ensure volunteer information in CASA Manager database is accurate.
  • Support volunteer recognition, retention, and program improvement initiatives.
  • Participate in regular supervision with supervisor and provide regular updates.
  • Remain current on knowledge of standards and other program-related information.
  • Enter data for record keeping and reporting to meet relevant guidelines.
  • Your Background : We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences.

    Must have a bachelor’s degree in child welfare, public administration, counseling, human services, juvenile justice or law OR a combination of relevant education and experience

  • Demonstrated supervisory experience
  • Strong verbal and written communication skills, including superior editing skills
  • Knowledge of child development, child abuse prevention; trauma-informed approaches, and family focused strategies preferred
  • Positive conflict resolution skills
  • Ability to communicate respectfully, clearly, effectively, tactfully and patiently in-person and on the phone to a diverse population
  • Strong interpersonal skills and proven ability to build trust, rapport and maintain relationships with a variety of stakeholders
  • Oral and written fluency in English; additional language skills always welcome.
  • Digital and technical proficiency, including working knowledge of Microsoft Office Suite
  • Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability.
  • Additional requirements :

  • Successful completion of background checks
  • Must have reliable transportation to conduct client visits as needed and visit other designated community locations
  • May be called upon to work beyond normal working hours
  • Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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    Casa Case Supervisor • Falls Church, VA, United States

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