Divisional Territory Sales Manager

Divisional Territory Sales Manager

As a Divisional Territory Sales Manager at WillScot, you will be responsible for driving customer and product attainment growth across multiple territories within your division. Your primary focus will be providing short-term territorial coverage for a suite of products. This role requires someone with intrinsic motivation, a self-starter, someone who is highly motivated, with a competitive drive. You are the type of individual who is customer centric and holds yourself to a high standard.

Sales Growth:

• Build and maintain strong relationships in your territory through extensive networking with local contractors, sub-contractors, businesses, and specialty service providers.
• Prospect new opportunities and projects through outbound dialing on public data.
• Develop sales strategies and pricing structures that capture market share by enabling growth and retention through multiple product offerings and business verticals.
• Develop demand and become an expert on local business opportunities & challenges including upcoming & current projects, seasonality, market competition, fleet comparison, availability, and condition.

Market Analysis:

• Be informed on upcoming news around projects, developments, and funding in your territory.
• Deliver compelling and informative product presentations, virtually and in-person.
• Maintain client relationships.
• Attend trade shows and market level events to drive brand and product awareness for your territory.
• Collaborate with other sales teams (PSMs, ISRs, and BDRs) to share best practices and ensure cross-selling and product penetration for your territory exceed targets. Ensure all sales teams have the knowledge and resources to price competitively and accurately.

Customer Satisfaction:

• Be the single point of contact when things go unexpected for your customers. Facilitate resolution through cross-functional collaboration and joining forces.
• Manage customer satisfaction and collaborate with internal cross-functional teams to rectify any outstanding customer issues until resolved.
• Be an internal customer advocate to achieve high customer satisfaction (NPS).
• Be open and transparent about sales; sometimes we make mistakes. We own our outcomes and do not pass blame.
• Share feedback to improve processes and challenges.

Additional Responsibilities:

• Partner closely with PSM, ISR and other sales resources to ensure strategic division of labor without redundant activities.
• Uphold a commitment to always providing high-quality customer service.
• Offer guidance on discounting/pricing strategies, market trends, and product offerings for your local territory.

Education and Qualifications:

• Minimum Required Education level: High School Diploma/GED
• Preferred Education Level: Bachelor Degree
• Years of related experience: Minimum of one year inside and/or outside sales experience

Skills & Systems:

• Required Skills: Ability to negotiate and offer guidance on discounting/pricing strategies, market trends and product offerings for local territory
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with customers, peers, and internal stakeholders.
• Preferred Skills: Salesforce experience, relevant industry experience (construction/equipment rentals)