Supervisor of Case Management- Government Services

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

Essential Functions

• Responsible for overall case management team performance. Establish, communicate, prioritize, and enforce production and performance goals in alignment with program priorities by ensuring resources are fully allocated, and remain motivated to achieve.
• Monitor and control team performance in accordance with established performance goals, regulatory compliance, and quality standards. Recommend corrective action and / or performance plan for underperforming team members, functional teams, subcontractors, or other stakeholders.
• Create, maintain, and control project plan which includes clear critical path, task dependencies, identified slack, resource allocation, and activity status. This includes creation and maintenance of related forecasting supplements such as overall program production projections.
• Serve as liaison and champion for communication between the Florida Department of Economic Opportunity (DEO), program team, and other departments to identify and implement cross-functional solutions, strengthen relationships, and build trust based on consistent delivery.
• Establish, communicate, and enforce standard, efficient, and streamlined processes to support delivery of program goals; engage in total quality management practices to regularly evaluate effectiveness of established processes and implement change when needed.
• Create and maintain compliance policy, procedures, templates, and other documents. Proactively implement change management procedures to update aforementioned documents when contracts, agreements, policy, federal regulation, internal procedure, budget, schedule constraints, scope, and / or other factors warrant change.
• Engrain transparent, regular reporting to ensure the Florida DEO is informed and empowered to make decisions. Report on issues such as, but not limited to : risk, program progress, milestones achieved, performance issues, program successes, compliance concerns, and program demographics.
• Cultivate and maintain a collaborative environment in which the team remains motivated, encouraged to think creatively, empowered to share ideas, encouraged to ask for help and build relationships, values self- and group-improvement, and prioritizes delivering objectives to deliver the Florida DEO's vision of recovery.
• Perform other duties as requested.

Work Requirements

Travel Requirements

Physical Demands

Language Requirements

Required Education and Experience

Preferred Education and Experience

Work Authorization

HORNE Values...

HORNE Offers...

The firm you'll be joining is a decidedly different business advisory firm. HORNE goes beyond traditional accounting to collaborate, advise, and align with clients to transform rapid change and uncertainties into opportunities for growth and profitability.

We are a team that focuses on reaching our full potential, rewards high performance, and prioritizes leadership development for every team member. HORNE emphasizes health and personal development through our multiple wellness programs. Despite our size, HORNE takes time to recognize, support, and celebrate one another's successes, working together for the highest good. Come join us at team HORNE!

HORNE does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. HORNE will not be responsible for any agency fees associated with unsolicited resumes.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.