Job Description
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins in Mount Vernon, WA
Job Purpose :
The Lodgekeeper’s responsibilities include washing and folding laundry.
Answering guest messages, delivering items to cabins when requested. Occasionally, checking guests into cabins. Troubleshooting problems with guests.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills.
Lodgekeeper Responsibilities :
- Sorting, washing, and drying textile items.
- Removing stains from items using the appropriate procedures.
- Prepare for the following day’s shift by packing linen bags,
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
Lodgekeeper Requirements :
High school diploma or equivalent is advantageous.Prior experience in a similar role is preferable.Familiarity with cleaning detergents and laundering equipment.Ability to stand for long periods.Capacity to lift up to 20 pounds unaided.Basic arithmetic skills.Outstanding organizational and time management skills.Excellent analytical and problem-solving skills.Personable disposition with a knack for customer service.Available to work shifts from 6 PM to 11 PM.Other :
Being passionate about people and service.Strong communication skills are essential when interacting with guests and employees.Reading abilities are often used when completing paperwork, logging issues / complaints / requests / information updates, etc.Problem-solving, reasoning, motivating, and training abilities are often used.Have the ability to work a flexible schedule, including nights, weekends, and / or holidaysAmazing Benefits At A Glance :
$18 an hour starting.Holiday pay includes New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.Sick time accrued at 1 hour for every 30 hours worked.Employee Assistance ProgramReduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)Employee assistance.401k with up to a 5% company after 6 months.Medical, dental, and vision insurance available for full-time employees and their families;Short-term and Long-term Disability Insurance, Supplemental Life Insurance, and Flexible Savings Account Retirement :Vacation Time - 80 hours on your first 3 years of service. Full-time onlyCareer Growth Opportunities / Manager Training Program.Reduced Room Rates throughout the portfolioCell phone allowance.Access to our Talent team to help you reach your career goals.