Global Lead, Supplier Performance Management And Reporting
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves :
The Global Lead, Supplier Performance Management and Reporting drives excellence across JLL's supplier ecosystem supporting Amazon's Global Real Estate & Facilities account. This strategic leadership role shapes supplier performance standards across AMER, EMEA, and APAC regions, ensuring alignment with business objectives and industry best practices. You'll develop comprehensive performance management processes, lead cross-functional stakeholder engagement, and implement continuous improvement initiatives that optimize supply chain efficiency and operational excellence for one of JLL's most critical global partnerships. You will also manage sourcing reporting requirements to Amazon GREF account.
What your day-to-day will look like :
- Develop and implement comprehensive supplier performance management processes aligned with organizational goals
- Collaborate with procurement, operations, and quality management teams to ensure consistent process adherence globally
- Facilitate regular stakeholder communication to maintain shared understanding of performance expectations and outcomes
- Proactively identify and address potential supplier performance issues while developing risk mitigation strategies
- Review and evaluate process effectiveness, implementing enhancements to drive operational excellence
- Manage sourcing data reporting requirements including global cost savings, global contracts, oversee managed-agent contracting processes, data validation and remediation
- Develop and deliver training programs to educate stakeholders on performance management tools and metrics
- Stay current on industry trends and emerging practices to incorporate relevant process improvements
Required Qualifications :
Bachelor's degree in business, supply chain management, or related field5+ years of proven experience in supplier performance management and process management within procurement or supply chain functionsStrong understanding of supplier management principles, performance metrics, and industry best practicesExcellent analytical skills with ability to interpret data and identify performance trends and improvement opportunitiesProficiency in supplier management software and toolsExcellent communication and interpersonal skills for stakeholder engagement and collaborationStrong project management skills with ability to drive initiatives and implement process changes effectivelyPreferred Qualifications :
Master's degree in business, supply chain management, or related disciplineExperience managing supplier performance across multiple global regions (AMER, EMEA, APAC)Background in facilities management or real estate services supplier managementCertification in supply chain management or procurement (CPSM, CSCP, or similar)Experience with Amazon or other large-scale corporate client environmentsAdvanced knowledge of performance measurement frameworks and continuous improvement methodologiesExperience developing and implementing global training and education programs