Analyst I Business Process Transactions - Nashville, TN

Job Opportunity At DXC Technology

DXC Technology helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week.

Essential Job Functions

• Support business process improvement projects to enhance customer and client experience.
• Collaborate with cross functional teams to ensure project success.
• Assist in writing clear, step-by-step business procedures, supporting business users across key operations functional areas.
• Lead training efforts in support of business operations, including the developing of comprehensive training plans and the delivery of training sessions on core DXC systems and processes.
• Deliver exceptional customer service by maintaining a high standard of responsiveness, professionalism and support.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
• Performs additional responsibilities as needed to support business goals and operational excellence.

Basic Qualifications

Other Qualifications

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.