Accounts Receivable Supervisor

Insurance Reimbursement Supervisor

Location : New Berlin, US

Job Family : Finance

Country / Region : United States

This position is remote with the ability to come onsite for meetings, trainings, and new hire activities as needed. Join a growing company with a strong purpose! Do you want to make a difference for people breathing, speaking, and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1300 skilled and engaged employees worldwide.

About Atos Medical

Atos Medical is a global leader in neck stoma care-dedicated to improving the lives of people living with laryngectomy and tracheostomy. With origins in Sweden and Germany, both our Laryngectomy and Tracheostomy brands bring decades of expertise and innovation in voice and respiratory care, offering trusted solutions such as the Provox voice prosthesis and TRACOE tracheostomy products. As part of the Coloplast Group, we operate in over 90 countries with a shared commitment to clinical excellence, patient support, and high-quality medical devices that help people breathe, speak, and live more comfortably.

We are seeking an Insurance Reimbursement Supervisor to join our Revenue Cycle team!

Summary :

The Insurance Reimbursement Supervisor will partner closely with the Revenue Cycle leadership team and take ownership of specific areas within reimbursement operations, which includes insurance and government program collections. This role emphasizes coaching, training, and performance management to support team development and success. The Supervisor also collaborates across departments to foster alignment, monitors AR metrics such as DSO and collection ratios, and contributes insights that guide business decisions. A key focus of this position is maintaining compliance, ensuring operational efficiency, and upholding high standards of service and patient satisfaction.

Job Responsibilities :

Team Leadership & Performance Management

• Supervise daily tasks and manage workflow to ensure performance standards are achieved.
• Support team success by coaching, counseling, conducting quality audits, and providing performance feedback.
• Facilitate regularly one-on-one meetings and group training sessions to encourage growth and continuous improvement.
• Assist with developing and implementing training materials and ongoing training programs.
• Lead hiring, onboarding, and performance review processes for direct reports.
• Review and approve timecards and PTO requests.
• Foster a collaborative, supportive work environment across functional areas.

Collections & Accounts Receivable Oversight

For full info, review the job description provided above.