A company is looking for an Account Manager to maximize customer retention, growth, and satisfaction across an assigned portfolio of accounts.
Key Responsibilities
Manage a portfolio of accounts, focusing on renewal, expansion, and customer satisfaction
Develop and execute strategies for account growth and monitor customer health using data insights
Act as a trusted advisor and coordinate resolutions for customer issues with internal teams
Required Qualifications
3-5 years of experience in account management or customer success, preferably in a SaaS environment
Proven ability to drive renewals and retention through consultative account management
Analytical mindset with experience in data-driven decision-making
Proficiency with CRM platforms, particularly Salesforce
Ability to manage multiple priorities and work cross-functionally
Account Manager • Colorado Springs, Colorado, United States
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