Associate Director - Solar Operations

Scope of Job

PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US.

PowerFlex is seeking an Associate Director of Solar / BESS Operations to lead day-to-day operations and long-term performance of a growing portfolio of distributed energy assets. This role is part of the Asset Optimization & Customer Success team, which ensures that PowerFlex's operating projects perform in accordance with internal and external requirements, including safe operation, minimal downtime, and maximum operational and financial performance. This role owns operational excellence across C&I solar PV, battery energy storage systems (BESS), and hybrid sites, ensuring safety, reliability, and customer satisfaction while building scalable processes, systems, and teams. The position requires demonstrated experience in system implementation, process optimization, technical expertise and personnel management

Location

This role is open to be a hybrid role (3-days in office) out of one of our offices (Mountain View, CA,San Diego, CA orNew York, NY.)

Responsibilities

• Lead and develop the Operations team, including headcount planning, hiring, coaching, performance management, and resource allocation across sites and functions.
• Provide technical expertise and guidance to the team in PV / BESS operations, performance analysis, site controls, and grid-interconnection requirements; serve as an escalation point for complex operational issues.
• Establish and continuously improve scalable, standardized processes and digital systems for monitoring, work management, reporting, and vendor oversight
• Support data and analytics initiatives, including CMMS configuration / integration
• Ensure all work complies with current OSHA, NEC, and applicable local Authority Having Jurisdiction (AHJ) codes and regulations; establish, document, and maintain emergency response procedures
• Oversee the management and optimization of PowerFlex- and third-party-owned operating projects, including system monitoring and alarm response, customer service / issue resolution, preventive and corrective maintenance, inventory / spares, and warranty / RMA management.
• Track and improve overall operational performance, including availability / uptime, production actuals vs. forecast, degradation, clipping / curtailment analysis, BESS round-trip efficiency and state-of-health
• Ensure the group maintains a qualified portfolio of O&M providers and subcontractors to support timely and high-quality field services; manage vendor performance, safety compliance, and commercial terms.
• Partner with Construction / Commissioning to ensure smooth handoffs, punchlist closure, documentation completeness (as-builts, test reports, single-line diagrams), and readiness for operations;
• Develop and validate annual operating plans, budgets, and performance targets for Solar / BESS Operations team; report monthly / quarterly on KPI trends, variances to plan, and corrective actions
• Establish and maintain a feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness
• Contribute to customer reporting and executive-level communications and advise the teach on commercial decision
• Contribute to customer reporting and executive-level communications and advice the teach on commercial decisions during contracting processes
• Proactively drive customer success for strategic accounts by anticipating needs, delivering exceptional service, tracking customer health metrics, and implementing corrective actions to secure longterm partnerships and sustained business during contracting processes

Qualifications

Education / Experience

Skills / Knowledge / Abilities

Compensation

The pay range for this position is $126,090 - $154,110 annually. This position is eligible for PowerFlex's comprehensive Health and Welfare plans including but not limited to medical, dental, vision, 401(k) retirement plan and paid time off. The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable). PowerFlex's compensation packages carefully consider a candidate's qualifications, experiences, and education in relation to the position.

Supervision of others

Supervises a team of 3-5 staff by assigning tasks, providing guidance, and overseeing daily operations. Responsibilities include hiring, scheduling, training, performance feedback, and making recommendations on promotions, salary changes, and other employment actions.

Physical Requirements

Remaining in a seated position. Long hours on computer keyboard. Prolonged periods of standing and / or walking.

Working Conditions

Approximately 90% of the time is spent in the office environment, utilizing computers (frequent use of MS Word, MS Excel, Outlook, Access, PowerPoint, Publisher and Adobe etc.), telephones, and general office equipment. Possibly 10% of the time is spent traveling to conferences or meetings or field traveling to project sites.

Applicant Certification and Acknowledgment

By submitting this application, you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false, misleading, or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.

DEI Statement

Our company-wide approach to diversity, equity and inclusion is focused on our workplace, community, and business outcomes. We believe DEI is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a more diverse, equitable and inclusive workplace by increasing access and development opportunities for underrepresented talent. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous listening to ensure actionable progress.

EEO Statement

PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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