Director Clinical Operations

Job Description

About iRhythm :

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio-sensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers.

About the Role :

iRhythm is currently seeking an experienced Director, Clinical Operations in our San Francisco, CA. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include :

Responsibilities :

• Lead a team of over 200 non-exempt employees, ensuring optimal performance, engagement, and adherence to operational standards.
• Oversee management of high patient volumes, streamlining throughput to enhance efficiency, patient experience, and quality of care.
• Develop and mentor frontline managers, strengthening leadership capabilities and cultivating a robust talent pipeline to support organizational growth and succession planning.
• Drive strict adherence to regulatory standards and compliance requirements, ensuring operational excellence and minimizing organizational risk.
• Provide strategic leadership and direction with a focus on building engaged, high performing teams.
• Ensuring the delivery of safe, effective, timely and quality patient care at all times.
• Responsible for the day to day Clinical Operations Support Services.
• Partner with HR and the Talent Acquisition team in the recruitment of Clinical Management & Operations Teams members.
• Responsible for fiscal management and cost efficiency by driving transformation and identifying workflow changes.
• Work closely with Clinical Quality, System Development and other cross functional teams to ensure active participation in continuous quality improvement activities.
• Evaluate, analyze, trend and communicate quality metrics according to the established performance standards – individual and team.
• Ability to effectively communicate and engage with internal and external stakeholders.
• Support the Clinical Management & Operations Support Teams in their development.
• Establish good clinical practice that aligns with iRhythm culture of patient and quality first.
• Participate in the development of clinical functions that follow the iRhythm mission of using technology to provide simple and intuitive solutions for care delivery.
• Collaborate and strengthen partnerships with cross-functional areas to define, prioritize, and resource projects and initiatives.

Qualifications :

Required Skills :