Desktop Support Engineer
Dawar ConsultingSan Francisco, CA, United States4 days ago
Job type
- Full-time
Job description2+ year's experience working in an IT Desktop Support role Have broad knowledge of and the ability to perform advanced troubleshooting on macOS, Windows 10, Linux, and managing Mac and PC's in an enterprise environment. Perform advanced system administration activities and are a subject expert in at least one area of technology Experience with client management systems Experience with IT Services ticketing software Exposure or some experience to scripting or programming. An understanding and awareness of Security standards Bachelor's degree in Computer Science or IT related field Advanced Windows, macOS or Linux systems administration skills / certification Experience with Google Meet, Cisco, Zoom. Familiar with ServiceNow ITIL certification or courses
Job Description
Our Client is looking for an "Desktop Support Engineer" based out at San Francisco, CA
Job Duration : Long Term Contract (Possibility Of Extension)
Reponsibilities :
- Resolve complex issues that may not be well documented, and apply your knowledge to improving and creating support procedures and documentation
- Manage our IT ticket queue to ensure service level agreements are met
- Manage and troubleshoot Gaming PC, printers, and other IT-related site equipment
- Manage our IT assets through the entire lifecycle, onboarding, repairs, and secure disposal.
- Image, and deploy laptops for employees both locally and remote
- Analyze competing tasks, assess technical risk, and communicate impact to the business and team
Required Skills :
Preferred Skills :
Company Benefits : Medical, Dental, Vision, Paid Sick leave, 401K
If interested, please send us your updated resume at hr@dawarconsulting.com / kavitha@dawarconsulting.com
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Desktop Support Engineer • San Francisco, CA, United States