Operations Lead

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Join to apply for the Operations Lead role at Chick-fil-A Vestavia Hills and Wildwood Centre

About The Job

Do you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train / coach team members in giving guests great service.

About The Job

Do you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train / coach team members in giving guests great service.

What You'll Do

• Run the day-to-day operations
• Manage, coach and develop team members
• Adequately train new team members
• Ensure guests and team's safety and satisfaction
• Demonstrate CORE 4 when serving guests : share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal
• Stay engaged with business metrics including, but not limited to, guest satisfaction, food cost, and labor
• Ensure all team members are focused on serving guests at all times
• Interact with guests in ensuring great guests experiences

Who You Are

Perks

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Food and Beverage Services

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