Commercial Banking Relationship Manager

Job Description

The C & I Commercial Relationship Manager is responsible for serving as a trusted business advisor to customers with revenues ranging from 10mm - 100mm. The Relationship Manager will provide a full breadth of banking solutions to meet their financial objectives and needs while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities . The C & I Commercial Relationship Manager is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions

Prospect actively and successfully bring in new relationships to Northwest

Develop and expand existing commercial banking relationships

Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships

Achieve and exceed budget goals as assigned individually and by region

Actively participate in community and professional networking events

Develop meaningful "Centers of Influence" relationships

Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs

Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest

Manage a commercial loan portfolio of both credit and noncredit clients

Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required

Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis

Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate

As required, collect on delinquent accounts

Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management

Complete loan closings in partnership with Portfolio Management

Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and with Federal and State regulations

Participate in continued sales, product and credit training

Ensure compliance with Northwest's policies and procedures, and Federal / State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Education + Work Experience

Bachelor's degree in Business, Accounting, Finance, Economics, or Marketing

5-6 years of account relationship management experience

Experience consistently delivering strong sales performance

Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products.

Strong negotiating skills in terms loan structure and pricing.

Knowledge and understanding of risk management.

• This individual will be responsible for covering the broader WNY region and can be based anywhere from Buffalo, NY to Syracuse, NY.

The base pay range for this position is generally $140,000 - $180,000 + eligibility for our competitive incentive plan. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge.

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Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.