Route Trainee - UniFirst

Route Trainee

At UniFirst, we Always Deliverfor our customers and our people. Join us as a Route Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you'll receive hands-on training through our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You'll assist with deliveries, service, and route coverage while learning multiple customer accounts. This is a dynamic opportunity ideal for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

What Your Role Entails :

Participate in UniFirst's Service Certificate Program : Engage in a hands-on training program designed to prepare you for a Route Service Representative (RSR) role.

Support Daily Operations : Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.

Deliver Consistent, Reliable Service : Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.

Provide Route Coverage When Needed : Step in during RSR absences to manage established routes, upholding UniFirst's high standards of service and professionalism.

Represent UniFirst on the Road : Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.

Engage in a Physically Active Role : Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.

Contribute to Service Department Success : Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.

Maintain a Predictable Schedule : Enjoy a consistent MondayFriday daytime schedule with no nights or weekends.

Core Competencies :

• Customer-Centric Mindset : You go above and beyond to deliver exceptional service, building trust and loyalty with every interaction. You understand that the customer experience is at the heart of everything we do.
• Time Management & Route Efficiency : Ability to manage your time effectively to stay on schedule, make prompt deliveries, and complete tasks with precision. You understand how to balance urgency with quality service, ensuring each stop along your route is handled efficiently and professionally.
• Dependability, Collaboration & Communication : You take pride in showing up on time, following through on your responsibilities, and representing UniFirst with professionalism and integrity. You work closely with teammates and leadership to ensure smooth daily operations, resolve issues quickly, and deliver great service. Your consistency and teamwork help drive success every day.

Why You'll Enjoy This Role :

Qualifications

What You Bring to UniFirst

You Will Benefit From :

Join UniFirst for a Rewarding Career

At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you!

About UniFirst

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 Best Big Companies" list.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and / or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.