Talent.com
MSR Fraud (ATL) - 01 / 12

MSR Fraud (ATL) - 01 / 12

TEKsystemsSandy Springs, GA, United States
2 days ago
Job type
  • Full-time
Job description
  • Job Title : MSR Fraud Specialist
  • Job Description
  • As an MSR Fraud Specialist, you will respond to inquiries and requests from members within a 24 / 7 high volume, schedule-driven, and structured contact center operation. You will provide information about products and services while demonstrating knowledge, active listening, adaptability to multiple systems, and engagement methods to ensure an optimal member experience and customer service. You will perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs, and other accounts, advising members of other products and services that may fit their needs.
  • Responsibilities
  • Respond to member inquiries and requests promptly and professionally.
  • Provide information about products and services with accuracy.
  • Perform financial transactions for various accounts such as savings, checking, consumer loans, and credit cards.
  • Advise members on additional products and services that meet their needs.
  • Maintain high levels of customer service within a structured contact center environment.
  • Essential Skills
  • Customer service experience
  • Proficiency in data entry
  • Experience with inbound and outbound calls
  • Ability to adapt to multiple systems
  • Strong active listening skills
  • Compliance with policy and procedures
  • Additional Skills & Qualifications
  • Experience in a call center, administrative, secretary / receptionist, banking / mortgage, or high volume retail environment
  • Why Work Here?
  • Join the largest Credit Union in the world and serve the financial needs of our military and their families worldwide. With over 343 branches globally, we offer a dynamic and supportive work environment. Enjoy the opportunity to work remotely within a reasonable distance, and benefit from a flexible shift schedule that promotes work-life balance.
  • Work Environment
  • These are remote opportunities with the requirement to live within 60 miles of the designated address. The Contact Center operates 24 / 7 / 365 to accommodate members worldwide. We value work-life balance and offer shifts that can be worked with reasonable flexibility without significant negative impact on personal or family life. Scheduled events such as breaks and meals are structured, with shifts allowing for a one-hour variation in start and end times. The role involves taking back-to-back calls for the majority of the shift, with possible four-hour durations before the next break.

    • Job Type & Location
    • This is a Contract to Hire position based out of Sandy Springs, GA.

    • Pay and Benefits
    • The pay range for this position is $19.50 - $19.50 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a hybrid position in Sandy Springs,GA.

    • Application Deadline
    • This position is anticipated to close on Nov 21, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Fraud • Sandy Springs, GA, United States

    Related jobs
    • Promoted
    CDL A Lease Purchase Truck Driver

    CDL A Lease Purchase Truck Driver

    CRSTFairmount, GA, US
    Full-time
    CDL-A Lease Purchase Truck Driver – $0 Down / No Credit Check / Walk Away Lease CRST The Transportation Solution Inc.CDL-A truck drivers a chance to own their truck through our flexible Lease Purch...Show moreLast updated: 1 day ago
    • Promoted
    Director of Fraud Prevention & Strategy

    Director of Fraud Prevention & Strategy

    Morgan StanleyAlpharetta, GA, US
    Full-time
    Lead Data & Analytics Engineering.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine m...Show moreLast updated: 2 days ago
    • Promoted
    VP, Fraud Link Analysis

    VP, Fraud Link Analysis

    Morgan StanleyAlpharetta, GA, US
    Full-time
    Vice President, Fraud Link Analysis And Event Management.Fraud Department, within the Cyber, Data, Risk and Resilience division, is integral to supporting the Firm by delivering industry-leading op...Show moreLast updated: 17 days ago
    • Promoted
    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's SurrogacyWaleska, GA, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show moreLast updated: 9 days ago
    • Promoted
    Lead TMS Compliance Analyst III

    Lead TMS Compliance Analyst III

    Atlanta StaffingAtlanta, GA, US
    Full-time
    Senior Analyst, Compliance Tms Operations.Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world.It's a massive, ambitious...Show moreLast updated: 2 days ago
    • Promoted
    Plan Review Consultant

    Plan Review Consultant

    FMLAWRENCEVILLE, Georgia, United States
    Full-time
    FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000- size companies with engineering-based risk management and property insurance solut...Show moreLast updated: 5 days ago
    • Promoted
    Senior Fraud Investigations Analyst - Medicare / Medicare Advantage Investigations

    Senior Fraud Investigations Analyst - Medicare / Medicare Advantage Investigations

    Blue Cross and Blue Shield of North CarolinaAtlanta, GA, United States
    Full-time
    The Special Investigations Unit (SIU) Investigator is responsible to conduct timely and thorough health care fraud investigations on behalf of the Company. Investigations are confidential and are co...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Fraud Prevention Manager

    Fraud Prevention Manager

    GrunsAtlanta, GA, US
    Full-time
    We're hiring a Fraud Prevention Manager to take ownership of fraud detection, prevention, and resolution across Grns growing eCommerce business. This role will centralize fraud operations that curre...Show moreLast updated: 13 hours ago
    • Promoted
    Senior Payment Integrity Professional

    Senior Payment Integrity Professional

    Georgia StaffingAtlanta, GA, US
    Full-time
    Senior Payment Integrity Professional.Become a part of our caring community and help us put health first.The Senior Payment Integrity Professional uses technology and data mining, detects anomalies...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Credit Analyst II

    Credit Analyst II

    First HorizonAtlanta, GA, United States
    Full-time
    Responsible for evaluating and approving or rejecting loan applications based on established criteria.Handles smaller and less complex loans. Essential Duties and Responsibilities.Receive credit req...Show moreLast updated: 21 hours ago
    • Promoted
    OTR Team CDL-A Company Truck Drivers

    OTR Team CDL-A Company Truck Drivers

    Transco Lines, Inc.Holly Springs, GA, US
    Full-time
    OTR Team CDL-A Company Truck Drivers.Now Hiring OTR Team CDL-A Company Truck Drivers.Dedicated Teams - $95,000 - $106,000 Annually Per Team. All Drop and Hook Freight - No Touch.Lease Purchase Compe...Show moreLast updated: 16 days ago
    • Promoted
    IRL Tech III

    IRL Tech III

    KA Recruiting Inc.Douglasville, GA, US
    Full-time +1
    IRL Tech III opening at a beautiful facility in the Douglasville, GA area.Must be SBB or strong Blood Banker MT.MANY different shift options available!. Lab certification in specified job ...Show moreLast updated: 30+ days ago
    • Promoted
    Risk & Compliance Analyst, I or II

    Risk & Compliance Analyst, I or II

    Southern CompanyAtlanta, GA, United States
    Full-time
    This Governance, Risk, & Compliance (GRC) Analyst is junior hybrid role reporting directly to the Company’s Cybersecurity Assurance Senior Manager. He / she will be responsible for both supporting our...Show moreLast updated: 7 days ago
    • Promoted
    Surrogates Start at $55K–$75K+ — Includes $1,200 Bonus + $11K Pre-Pregnancy Payout

    Surrogates Start at $55K–$75K+ — Includes $1,200 Bonus + $11K Pre-Pregnancy Payout

    Physician's SurrogacyWaleska, GA, US
    Full-time +2
    Earn up to $75,000 as a stay-at-home mom or as a second job.Sign up today and earn $1,200 bonus.What qualities make you a great Surrogate?. Experienced no complications during your own pregnancy.Hea...Show moreLast updated: 9 days ago
    • Promoted
    Fraud Specialist II

    Fraud Specialist II

    Georgia StaffingAtlanta, GA, US
    Full-time +1
    Perform research and loss mitigation efforts across multiple intake channels to decision Fraud Solution Service Delivery related cases and alerts. Researches and analyzes account activity to assess ...Show moreLast updated: 3 days ago
    • Promoted
    Treasury and Risk Analyst

    Treasury and Risk Analyst

    ViasatDuluth, GA, United States
    Full-time
    At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show moreLast updated: 11 days ago
    • Promoted
    ORMP Risk Officer I- Fraud

    ORMP Risk Officer I- Fraud

    Truist IncAtlanta, GA, United States
    Full-time +2
    The position is described below.If you want to apply, click the Apply Now button at the top or bottom of this page.After you click Apply Now and complete your application, you'll be invited to crea...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    USPF Loan Activation Specialist

    USPF Loan Activation Specialist

    AmerisNorcross, GA, United States
    Full-time
    The Loan Activation Specialist will gather all loan documentation needed to ensure the loan package has met the established underwriting guidelines. To mitigate risk, the Loan Activation Specialist ...Show moreLast updated: 21 hours ago